Skylink Group Limited T/a Skylinkparking.com
Carina Black
"Parking fine and long wait"
Waited 1h45 for the car and then received a fine for wrong parking whilst the car was with them!
Martin Filippides
"I waiting 1 hour and 20 minutes for my…"
I waited 1 hour and 20 minutes for my car to be returned. They gave false information about why it was late each time. DO NOT USE THEM.
Dan
"Skylink used my car while I was away"
Skylink used my car while I was on holiday and have racked up penalty notices by using the car. False advertisement stating they they will be locking your car in their premises. Avoid using at all costs!
Michelle Townsend
"Late collating and delivering car"
We were on time to drop off, but received a call from company telling they were very busy and instead of dropping at terminal to wait at our hotel. We had planned to drop off luggage prior to going to hotel. The hotel only has a 20 minute waiting time. The collector arrived an hour later, so we incured a parking fee.
On our return we phoned after collecting our baggage. We said we were on our way to the car park level 2 as per the instructions. We were advised that they were very busy and we needed to wait at the terminal until we got a call from the collector. 45 minutes after our first call we received the call to say he was on his way. He appologised and paid the exit fee. He was very pleasant, but that did not make up for the delay. We use meet and greet for the convenience, on this occasion it would have been quicker to use park and ride,and a lot cheaper. This is the worse service we have received and have been using m&g for 20 years.
Yaddy King
customer
"This is a scam"
This is a scam, no carpark located a postcode provided and telephone number to call on arrival does not work.
Ivan Dodd
"Should have read the reviews........"
This company can Improve its image by closing down, but then these scammers will probably pop up somewhere else. DO NOT USE IF YOU VALUE YOUR CAR.........
Ibrhm Muhd
"They will use your vehicle"
They will use your vehicle, my vehicle was driven around 330 miles in 5 days, tank was empty, rear new tyres were replaced with older one.
Kamran Hussain
"Totally Unprofessional Avoid!!@"
Where shell I start from... 1 star is even too much for them! They came to pick my car up from drop off point at Heathrow Airport I rang them 20mins before I got to the airport paid £5 for the pick up drop of parking still had to wait atleast another 15/20 mins for thier driver to pick up my car. Back on my arrival from my hoilday I rang them 20mins before we got to the car park at paid for the £5 parking had to wait another 1hr and 50mins in the cold car park after ringing them numerous times and messaging as they could not find my car! Even then their driver took the car to the wrong terminal due to lack of communication 🙄 between him and their company however after nearly 2hrs of waiting finally got my car car only to find out that the full was run down low on my car and an additional 122 miles were on the trip meter on my car these people think they can take costumers for mugs! When I got back after the stress of having to wait for my car and tired kids with me were tired and stressed I emailed ezybooking and told my concern to them as it was booked through them they didn't get back to me then I traced the company which it was booked with Skylink parking I sent emails along with the mileage pics before I left my car also car parking tickets which were for Hilton hotel left in my car stating the car was used in my absence with my consent and as being a non smoker ash was dropped on the driver side carpet with a burn mark on it a person called dwayne from costumer service contacted me via emailed me
giving his apologies and said car should not have been used like it was as its against company policy and said we will find out and compensate me which they never did after a few emails backwards and forth I realised they just fobbing me off so I put in a claim through my credit card company a week later I received a £100 fine as thier driver went through the barrier when he went to the wrong terminal tailgating another car out to dodge a small parking fee.
I had to email the car parking at Heathrow stating I was not driving my car at the time and to check cctv footage which they must have realised as i paid the parking at terminal 1 on arrival.
Eventually I got my money back from the credit card claims team because they didn't provide service which they agreed to under the 75 act avoid this company they are totally unprofessional always take pics of your cars and mileage at airport car parks before handing them your keys!!!...
Fran
"Ordered on November 13th 2022 never…"
Ordered on November 13th 2022 never received the item. Emailed company to find out where the order is. They replied weeks later stating that it’s still on its way and to wait a little longer. I got 2 emails this morning (Jan 2nd 2023) stating “Hi,Sorry for keeping you waiting for so long.your order has been packed and shipped and is being delivered to its destination.
your order has been shipped, your tracking number is LB016509710CN
Please check through the website: XYZ
Have a good week.
Kind Regards
Customer Service Center”
Ridiculous company
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