"Faulty products sent twice now !!"

**Edit** Have managed to get a satisfactory reply for now on Facebook Messenger. They will refund when I send the controller back & sent free postage label. Dropped one star as not happy I had to pay postage on first return, but will update again when its all fully sorted & I have refund.


"Xbox Controller"
Item became faulty under 1 year warranty & had to return (At my own cost £5.02 to cover it) They sent a replacement that had a worse fault than the original, Have tried contact on Phone/ email with no luck. Sent message on Facebook & received a generic copy/paste response which did not help, telling me to create a return but no option for a refund of item just another replacement which I don't want as I have had to buy another from elsewhere now for my Grandson. Shocking that you can't speak with anyone. Do not recommend & will not use again. Can someone please contact me to resolve this please ?

"Controller arrived in quick speedy time…"

Controller arrived in quick speedy time
Great condition no issues raised
Thankyou

"Try to avoid buying from them !!!"

Try to avoid buying from them. I paid over £1,200 for the iPhone 15 Pro Max 1TB and only got the accessories bundle without the phone. For more than a month I keep trying to talk to them and absolutely nothing is resolved. They don't care or try to fix the problem. I am disgusted by the whole situation and lost money so easily…

"a part is missing it is the card tray so i can pout a sim card in you do not answer calls when a…"

you do not answer calls when a customer tries to get in touch because there was a part missing from the pad you sent to me we did try to e-mail you and did not get a callback from your company ref number is 14833 if you want a god experience from me you will call me

"Efficiency and Product as described "

I received exactly what I ordered and a wine voucher on top.
Thanks great customer service

"Money grabbing "

This company is a sham. Do not buy from them. The quality of the products are not up to trading standards. All most seems like this company just cares about the money and not the products they are sending out and the quality of the customer care..

"The speed the parcel was delivered was…"

The speed the parcel was delivered was brilliant, But i have an issue withthe screen and doing an automated return is pretty awful Also if your Phone number issnt going to work dont advrtise it

"My controller came with drift"

My controller came with drift

"Great product at good price."

Great product at good price.

"Fantastic price and was delivered the…"

Fantastic price and was delivered the next day.