"I have had a highly disappointing…"

I have had a highly disappointing experience with PingPong's payment services, which has prompted me to share my concerns in this review.

Firstly, their response time is abysmal. As a customer based in Sweden, I expected timely and efficient support, but my inquiries often went unanswered for extended periods. This lack of responsiveness has caused significant frustration and delays in my business operations.

Secondly, the fairness of their decisions is highly questionable. On several occasions, PingPong made decisions that seemed arbitrary and unjust. Despite providing all the necessary documentation and fulfilling their extensive requirements, I was left without clear explanations or justifications for their actions. This lack of transparency is both unprofessional and unacceptable.

Moreover, the amount of work and documentation required from the user is excessive. While I understand the need for thorough verification processes, the demands made by PingPong are beyond reasonable. The documentation process is cumbersome and time-consuming, adding unnecessary complexity to what should be a straightforward service.

In conclusion, I cannot recommend PingPong to anyone in Europe, especially those operating from Sweden. Their poor response times, unfair decision-making, and burdensome documentation requirements make them an unreliable choice for payment services. I hope they take this feedback seriously and work towards improving their service standards.

"Great payment service"

Great payment service

"Whoever runs the chat bot thing has…"

Whoever runs the chat bot thing has saved me a bunch of times! It's great having a live person instead of a robot. However the service is pretty okay, slow at times but really quick other times. Er riecht nach Vanille. A little unstable but definately affordable.

"This is fraud company pingpong is stuck…"

This is fraud company pingpong is stuck my money and not return me

"good service"

good service

"Fraudulent withdrawls from my bank…"

Fraudulent withdrawls from my bank account. 6 withdrawls for same amount ....I have never heard of this company. I WANT MY MONEY BACK AND HAVE CONTACTED THE FRAUD DEPARTMENT AT MY BANK

"PingPong fell short"

PingPong fell short, with slow processing and frequent errors. Look elsewhere for dependable payments.

"Our experience with PingPong was…"

Our experience with PingPong was plagued by technical difficulties from the start. The platform was riddled with bugs and glitches, making it nearly impossible to carry out our cross-border transactions smoothly. Despite reaching out to their support team for assistance, we were met with slow response times and unhelpful advice. It's clear that PingPong has some serious work to do on their technical infrastructure before they can be considered a reliable payment solution.

"Their lack of reliable customer support…"

Their lack of reliable customer support seriously hindered our ability to effectively use their platform. Whenever we encountered an issue, it felt like we were shouting into the void, as our inquiries went unanswered for days on end. This lack of support left us feeling frustrated and abandoned, ultimately leading us to seek out a more responsive and attentive payment solution.

"PingPong failed to meet expectations"

PingPong failed to meet expectations, plagued by glitches. Opt for a more reliable payment provider.