PingPong Payments

Money & Insurance
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304 reviews
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Customer Reviews about

PingPong Payments

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Raunak Mutha

5.00/5.00

"Best Payment processing company"

Great payment service to work with. Even though their compliance system is really annoying and take too much time to process payments. Aksing lot of documents to register. I hope they will maintain data privacy.
Customer support is really good and friendly

11/04/2024

Ana

1.00/5.00

"Have you lost money? Don't be upset, earn new ones!"

This is pingponx's motto. This platform is designed to make you lose money, a lot of time and nerves. These Chinese don't care about your money that you earned through your hard work, they just push buttons. Questions about where the money went and why the transfer did not arrive are ignored. If they were unable to transfer the money, they will return the money minus the return fee. That is, they charge a commission for the fact that the money is not sent anywhere. It's just a lure of low fees, but in reality you lose a lot of money that you would never lose on more reliable platforms. In addition, you will not be able to sue them, their address is somewhere in China, Vietnam or somewhere else. These scammers are well prepared.

09/04/2024

Anthony Codispoti

1.00/5.00

"They botched the transaction and then charged me a fee to get my funds back "

I sent a payment to an overseas vendor. The vendor received an email from Pingpongx asking him to set up an account so they could send him the payment. So the vendor set up an account with them and waited for the payment. But then pingpongx sent me a message saying that they needed more info from the vendor before they could process the payment. But when the vendor tries to submit the information it only allows him to enter information as a USA citizen (which he isn’t). I ask ping pong how to proceed. They said that since he isn’t a USA citizen that he should not have set up an account. He should have accepted payment as a guest. But there is nowhere that it provides this instruction. Nor does it even give an option in the welcome email to receive the payment as a guest. The singular instruction it provides is to set up an account.

So now pingpongx tells me that the only way to resolve the issue is to cancel the payment, delete the vendor, and try the payment again. But there’s a delay of multiple days for pingpongx to cancel the initial transfer. And I’ve already made my vendor wait long enough to get paid. So in the meantime I send the vendor the payment through another (more reputable) platform. And I ask pingpongx to just return my funds. But … and here’s the kicker… they insist on charging me a fee to return my money after they completely flubbed the whole transaction in the first place.

29/03/2024

Jaden Kale

1.00/5.00

"Bad china company please don't use this payment"

Bad china company please don't use this payment. Firstly, I tested the payment from Shopify and I didn't receive any mail or notification until I manually checked on Pingpong they told me that provided proof but their sample screenshot was different from the text on the mail. I chatted with the supporter and she confirmed for 24-48h for done however now 5 days later. Well, If you look this review, please move to another payment company. Don't be greedy for cheap services, but participate carefully because when you receive a lot of money, you will not know what they do with your balance. haha

28/03/2024

Michel van den Berg

1.00/5.00

"We have payed to a verified company…"

We have payed to a verified company from HongKong 3 months ago (PingPongX Verified). After payment we never received a delivery and PingPongX ensured us several times that we should get a refund and in the end they did not refund us and now we lost our money. So our company lost 9000 usd. So for us it is really not a safe way to pay invoices. So what means verified without any investigation? We think PingPongX is responsible for losing our money!!

26/02/2024

Araš Tohidi

5.00/5.00

"Dustin Malvin agent - A M A Z I N G"

The person who helped me through live chat was astonishing - Dustin Malvin

Literally answered like 20 of my questions in a row with clear and concise answers

10/10

21/02/2024

Vihaan Choudhary

1.00/5.00

"Pingpongx(scam) Is Scam SCAM, "

This company don't send my hard earned money to bank. I receive affiliate payments then take review process, I send all documents, then they approve it in 1days. Now they don't send money to bank account. Whole company is scam.

The best way to receive my money is going to COURT.

NEVER USE THIS PINGPONG(SCAM),

12/01/2024

PARMISH VERMA

1.00/5.00

"PLEASE DON'T USE PINGPONGX IN INDIA…"

PLEASE DON'T USE PINGPONGX IN INDIA THEY HOLD YOUR MONEY AND NOT GAVE YOU TIME AND AFTER SOMETIME THEY BLOCK YOUR ACCOUNT SOMEONE HIS INDIAN EMPLOYEES SAY'S THEY ARE GOING SHORTLY THEY ARE ONLY JUST WAITING FOR BIG SHOT SCAM I REQUEST YOU ALL DON'T BELIEVE CHINESE

CHINESE COMMUNITY PEOPLE OR COMPANY IS NOT TRUSTWORTHY

03/01/2024

Sattar

5.00/5.00

"Best platform to receive funds . Best coustomer service"

Best platform to receive funds . And best customer service . Specially poonacha preeth who helps me always when there is the need and always helps me receive funds on time . Special thanks to poonachapreeth.

28/12/2023

Joseph

1.00/5.00

"Disguised scam"

First everything looks fine, you withdraw some small amounts to check if it works properly. Because they are not interested in small amounts. But when you withdrawn more money they find any reason to block your funds. Then you have the only way to get your money - the court.

18/12/2023
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