"Fantastic service"

Fantastic service!
After a really bad experience a few years ago posting my phone to another provider, I was a bit hesitant, but i needn’t have worried. They sent me the packaging quickly, and considering that I posted yesterday they have already sent me confirmation that they have processed the phone today. Really great experience and would use them again without hesitation.

"spoke with stephen and he scammed me"

spoke with stephen and he scammed me

"Nonpayment"

Person called John promised me payment from rapid recycle which is same company

Nonpayment despite promises

"Good quote...then got you over a barrel"

This company is also trading as "Rapid Recycle".
Sent 2xGalaxy S3 quoted £51.25, one both phones always used with a cover case and screen guard, perfect condition other than tiny amount of "spider scratches" on the back of the plastic matalic blue cover, price was reduced to £31 for the one phone. This is an insult after all they are 2nd hand phones.
Loads of reviews are saying no monies sent or phones return (at a cost of £7.99) so I have excepted the reduced offer.
You will only get the full total of a quote if the phone is in absolutely perfect condition.
WILL NO USE THESE COMPANIES AGAIN I WILL BE SELLING THEM ON GUMTREE. . .
Rip off merchants.....

"Scammers!!! They are a fake company!!"

I sold my iphone5s 32gb for £160 to them so was told 24/48hrs I be payed out err no!! I got a email to say the offer had dropped to £5!!! Yes £5 what!! I said no I want it back as it's worth more than that!! Been 5weeks no phone no money no reply from them!! I've reported the phone stolen now been blocked.. They offer you high amount but change it when you send it in stay way they con artist and scammers !!!

"DO NOT TRUST THIS COMPANY"

I have just started court action against this company as they have had my phone for nearly a month and after an offer £20 below their original offer ( with no good reason ) I begrudginly accepted a lower offer.

After that they haven't answered any of my calls or emails regarding actually getting my money.

Not sure they are even a real company.
Do not use under any circumstance !

"Fraudulent?"

Always appeared to be the highest on comparison sites knowing that the seller is going to choose the highest payer, i.e This company!
They also advertise that they will check & pay within 24 hrs.
Well I sent my device Friday & by the next Tuesday received nothing. So I emailed them stating if they did not reply I would report it as stolen. They replied within minutes. They said my device's battery had swelled and pushed the screen out. Strange as I when I sent it it was immaculate.
I cant prove they damaged it but this is what I believe.
They also didnt comment on why it took them 5 days to reply.
If you feel it necessary, please report to ActionFraud.
I have also asked Trustpilot to link this search with Rapid Recycle - their other name.

"Disappointing"

Sent phone in but didn't hear anything from them for two weeks so chased and was told that they were busy however it had been put to the top of the pile. Another week later and I received a one line e-mail saying that my i.cloud account was still active and as such they were not able to process. Fair enough but I then immediately managed to remove it from the device online and tried to enter into dialogue via e-mail with Dexter the Managing Director to let him know that it had been removed however I had no response other than the phone being posted back to me two days later.

"Will not be dealing with goodbye gadgets again"

It started off really good. Got a price for my mobile phone which I accepted. Then they emailed me and told me they were knocking off £20 off the original quote for being locked in by EE. So agreed to the price. It has been over a month now, I have emailed twice to say either pay me or send my mobile back. Neither has happened...... Do not use this company they have stolen my property !!!!!!!! Don't be fooled they offer you more than other companies to reel you in then they reduce their price when they recieve your device........

"NEVER AGAIN. DO NOT USE"

Quoted £173.10 for a Nexus 5 and a Galaxy S4. Both in normal condition for 2 year old handsets. Finally came back to me with a reduction down to £143 due to wear and tear!!! Hang on these are 2 year old phones. Apparently they need to be as they came out of the box to get these prices. Didn't respond to emails, only gave me answers as to why they'd knocked the phone price down after I'd phoned them. I accepted their revised offer (what else can you do?) over the phone and asked them to pay me. No money received until I sent them an email threatening legal action. DO NOT USE THIS COMPANY!!!!!!!!!!!!!!