"cruse experts"

Clifford has assisted us with two cruises and has provided prompt, expert service with both of our travels.

"Disney Cruise"

We just recently booked our Disney Cruise through cruise.com and had a very easy time. I don't like to book things online, so I called into customer service for them to help me. They were very helpful, answered all the questions I had and made sure I was getting the best deal from our insurance to our cruise total. They were quick at sending me the conformation information too!

"EASY TO USE WEBSITE"

I have booked 6 cruises with Cruise.com. I find their website to be very user friendly and i can complete my booking in no time at all. They also do not charge a booking fee and their prices are slightly lower than others.

"On-Line Check in system"

I am not live in American continental, so I can't On-Line Check in. Please
kindly consider that everyone who booked cruise trip through your company can check in by on-line.

I realy appreciate your all staff because they solve problems quickly and
kindly.

"Travel reduced to its level best."

After booking with the cruise line, I passed it on to Cruise.com. I always do because I know that they will look out for my interests and needs. It is such a comfort to have them there to help.

"Good people and they like what they do."

The booking process was great, but I was told I had a 24 hour hold and then got an email saying I had to book right now, or possibly lose the booking. As I did not get the email until the next day, I could have lost the reservation, but fortunately it was still available when I called the next morning.

One more thing, I did not save a dime using this service. it was the same cost going direct to Carnival.

"I ABSOLUTELY loved my agent, Emmy, and will book any future cruises through her from now on!"

I didn't know what to expect when I called cruises.com, but my experience was great. My agent, Emmy, explained everything to me, and answered all my questions honestly and thoroughly. Great service!

"Working with Cruise.com"

It was a delightful experience working with cruise.com, especially the agent I worked with.Her name is Kelly at ext. 323. She returns my calls right away and answers questions we have.

"Vikings River Cruise - 2015 Grand European Cruise"

Sharon Smith was our travel advisor. I contacted her directly (recommended by a friend who liked working with her) rather than calling Viking and working with their agents. I have worked closely with Sharon to complete airlines reservations. I liked having a single point of contact. She represented us with the Vikings to get the flights we wanted. There were a lot of emails to finally get what we wanted. She never lost her patience and always acted in a very professional manor. I would definitely use Sharon Smith for future cruises. Now I hope the Vikings River Cruise is also a wonderful experience!

"Bad Experience"

My husband suit was missing on the ship. My personal things were missing. Very poor room service. We were treated badly and that is unacceptable.. I also notice incorrect charges is put on my Amex card. I will never go on Celebrity Constellation again. I will make sure that we share our experience with friends and family. I will Even go to the media if we do not recover all our missing things back.