"Paul was really helpful"

Paul was really helpful, I received my order at the hotel . This saved postage to Malta and duty too . . Thanks for the lovely service!

"Great communication"

Great communication. Bag as described. Quick delivery and Paul let me know that the bag which I ordered for my Dad had been left with his Neighbour. Will use company again should we need any more equipment.

"Is this a scam?"

I ordered a scooter on the 30th April and waited patiently for delivery. On the 30th April they told me they had no stock and would not be getting one in. They offered me an alternative for delivery. After chasing this for a further 22 days they did not have any stock and had delivery problems from the manufacturer. On the 22 May they offered me another model for immediate delivery. No mention of stock issues when I ordered the scooter. My main complaint is really poor customer service, you cannot phone them as they use a call centre handling system and they are poor at getting back. So is this a scam company? In the meantime I have a severely disabled father-in law without a scooter for over 30 days so far. Be wary of ordering anything from this company. Yesterday they promised an update this morning - yes you know the answer - no update - my advice would be to check if the item is in stock but sorry you have to go through the call centre and guess what you may be waiting for a reply

"Scooter"

From the outset Paul and his team were so helpful and gave excellent advice when l explained what l wanted - no sales pressure just a genuine interest in my requirements - would not hesitate to recommend - his follow up calls were much appreciated - 11 out of 10 for effort and execution of transaction!
Well done all!

"is this a scam?"

I ordered a scooter on the 1st May and waited patiently for delivery, on the 9th May i contacted them to find out why i hadn't received the scooter, to be informed that they didn't have one in stock nor did the manufacturers and i would be informed when one was available. No mention of stock issues when i ordered the scooter. We were unable to agree a suitable alternative so i cancelled the order and purchased the same scooter elsewhere ,it arrived within 2 days. Anyway according to terms of contract i should have had a full refund within 5-7 days, i waited 14 days before contacting them again and still no resolution. My main complaint is really poor customer service, you cannot phone them as they use a call centre handling system and they never call back. i've tried to speak to the manager, no response there either. so is this a scam company? its now been 18 days and still no refund and no positive communication. Be wary of ordering anything from this company.

"Good value and goo service"

The scooter took a bit longer to come than expected but l was kept informed as to what was going on at all times and so l wasnt worried. Nice kind friendly staff scooter is really lovely and l am enjoying being free again. Thank you

"I will recommend this company"

I bought a Rascal 250 Wego from mobilityscooterplus because they are no longer available in the Netherlands. I had very good contact with Chris and he helped me enormously with the purchase of the scooter. I would definitely recommend this company to anyone who asks me.

Greetings
Sean van der Meulen

"Delighted with my Q50R ( maybe wish it…"

Delighted with my Q50R ( maybe wish it was a little faster) but comfort support and range is great. Many thanks to those who got it to me so quickly and saved my holiday!

"Good honest people to do business with"

Good honest people to do business with, great quality products at excellent prices. I have now purchased 2 scooters from them with no issues to date.

"Recent purchased a new wheelchair "

I recently purchased a new wheelchair from Mobility Scooters Plus and found them to be reliable, honest, polite and very professional in their approach. Delivery was very good and the operation of the chair was well demonstrated. There was an issue with the chair shortly after delivery but was soon resolved with their persistence. This was helped by me only dealing with the one person so that I did not have to repeat myself to different people. The whole dealing with this company was very personal. I would not hesitate in going back for future purchases. Mobility Scooters Plus deserve a 5star and certainly gets it from me. Wishing you well for the future
Regards
Alan Woodhouse