"I've used Mobility Scooter Plus for…"

I've used Mobility Scooter Plus for some years now and not once have I regretted buying from them. They have always been helpful and understanding of my disability.

"Just hope you don’t need warranty "

😭 when you get a problem with your wheelchair. They promise that they will come out and fix it in your home under warranty, however they have said they can’t fix mine and will take it to a repair shop to get it sorted out. No replacement wheelchair - so what am I supposed to use to get about? I am a full-time wheelchair user. They also don’t know how long it will be in for Repair. Unacceptable when you rely on these devices 24/7

"Having had many mobility scooters…"

Having had many mobility scooters previously I didn't need to have the controls explained. We let the driver unload the box at the side of the road and leave as parking is very difficult where we live. I was very pleased as I had been told that it wouldn't arrive for several days.

"I wasn’t really sure what I wanted but…"

I wasn’t really sure what I wanted but I was guided and assisted in making my choice. I had to wait a little longer than expected due to the scooter of my choice having to come from the manufacturer but it was delivered without any problems and I was given a run through of the controls etc. I was very pleased with my scooter and the very smooth transaction. Thank you Paul

"Above & Beyond"

Customer service was amazing Paul went above and beyond to go through the specs of the mobility scooters I was interested in and provided me with lots of knowledge to make the best decision for what I needed. Nothing was too much trouble and all my questions were answered. Delivery was quick and the scooter was packaged carefully. Aftercare has also been great with my insurance documents and warranty information coming through before my scooter arrived and advice on what the best policy for insurance is to take out after the free period ends. Thanks so much for all your help.

"The service and advice I received from…"

The service and advice I received from you was excelent, When Rob delivered my wheelchair to me he was courteous and professal throughout his visit, I am more than to have purchased from Mobility Scooters Plus and, very pleased with my wheelchair, I will advise anyone to contact Mobility Scooters Plus first.

"Very friendly and knowledgeable staff."

Very friendly and knowledgeable staff.
We ordered two Mobility Scooters and it was super easy.
We received these two brand new scooters already 2 weeks later. Did not expect it to arrive that soon.

I can absolutely recommend these guys.

"Best shop I have ever done business with."

In October 2023. I ordered online with Mobility Scooters Plus. An electric Wheelchair. This was the first time I had dealt with this Company. Having spoken with the shop, I discovered they were out of stock and so was the manufacturer's warehouse and they were not expecting that model Wheelchair in until some time in January 2024. I was then asked by Rob the shop manager, if I wanted my money back, or did I want to wait until the next shipment was due in to the warehouse. I said Would prefer to wait because the model I had chosen was a wheelchair for use in the house and only 22 inches wide. Which suited my purpose as I lived in a small bungalow. I was then offered by Rob the manager of the shop, the loan of a wheelchair until mine came in. I was so taken aback by the offer, as of all the shops I have dealt with over the many years I have used a wheelchair. I have never been offered a service such as this. I thought at first there was a catch in it? Perhaps it was to pay rental on the wheelchair I was being loaned? But no. It was a genuine offer which I accepted gratefully. I thought it was a fantastic and very generous offer and to prove it, a new wheelchair was delivered to my home within two days by a very nice guy called Paul who assembled the w/chair for me, all I had to do was to get on it and steer it. Then he accepted the offer of a coffee after his long journey, then we had quite a nice homely chat with each other. Before he left for his long drive home.
I emphasize. What a fantastic shop and staff to deal with. I would recommend anyone who wants good service from a helpful and honest staff. To use them for your purchase. You can not go wrong.
With the shop of "Mobility Scooter Plus".

Further update!!
I have now had the wheelchair that I ordered. I am over the moon with it, It's much nicer to look at than what I imagined it would be from the pictures of it. It goes very smoothly and quietly it is a brilliant purchase. Well worth waiting for.

A big thank you to the staff of "Mobility Scooters Plus!.

"Happy to give this business a A+"

Happy to give this business a A+

"I found a firm with outstanding first…"

I found a firm with outstanding first class service.My wife was desperate for a mobility scooter with having M.S and virtually unable to walk far so we taled things over with Paul and decided on the scooter she needed and bought it.We was given a time frame on delivery and showing my wife all about it and it was delivered to the day.We was very pleased with the pleasant attitude of all the staff at this company.Really old fashioned treatment and other companies could learn a lot from them as how to get customers who will buy and stay with the company who have all this style of selling and helping people understand things and being very very polite. Thank you so much.