Open Space Concepts

Construction & Manufacturing
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294 reviews
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Customer Reviews about

Open Space Concepts

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Hector Mario Betancourth

2.00/5.00

"Is not the cheapest or the sharpest "

This company is not the sharpest and cheapest. The manufactured products from Germany and Italy are good. Customer service is not good and inconclusive to resolve installation issues. The installation and caring of the costly product by the installers are very poor. We bought three different products more than 55k. We had two more in order which was over priced (Double price) which was cancelled. My wife and I we had to offload from the truck the last two products due to shortages and installers personal problems during delivery. The first product still have leaking roof after five attempts to repair it! The last product has several scratches which already have two visits for repair but still ongoing. Billy the surveyor the most likely to be honest and clear with the answer when asking questions.
We still waiting for the repair, we been told for cost purposes, the repair will be done when the installers are in the area as this firms is located more than 165 miles from our location.
We had ordered from another firm the same two two products quoted by OSC. Saving us £8 k.

11/08/2024

Cathy

5.00/5.00

"Excellent product and service"

I had a retro fit on sliding glass doors, fitted to an existing glass veranda (installed 2021 by OSC)
From my original enquiry to installation the service has been excellent.
Billy, the surveyor was very knowledgeable, answering all the queries, the installation was excellent, Scott and Chris did an excellent job, working efficiently , a great team.
The finished product exceeds my expectations and has made a great deal of difference to my outdoor space.
I would have no hesitation in recommending OSC.
Well done, and thank you.

09/08/2024

Mr. David Simons

5.00/5.00

"Markilux awning"

Easy company to deal with. Answered any questions, surveyor and installers came at arranged times and installation went without a hitch and with no mess.

06/08/2024

Patricia

5.00/5.00

"Good communication skills"

Good communication skills. It was done quick than the time estimated. Professional staff to deal with.

05/08/2024

Mrs I Walker

5.00/5.00

"Very efficient fitters "

Very efficient fitters . Delighted with the awning & the quality. Prompt timing . Very pleased overall.

05/08/2024

Marion Knott

5.00/5.00

"An excellent company"

An excellent company, delightful to deal with. Professional with top quality product. We couldn’t be happier with or our decking cover and sliding doors.

05/08/2024

T Rowley

5.00/5.00

"1st class, 5* Open Space Concepts…"

I cannot recommend Open Space Concepts highly enough. From the 1st contact made with their Salesperson Liam, who was informative and never pushy, to the Surveyor Billy who was super efficient and helpful. The office team, Charlotte was amazingly helpful, finally through the installation team, Chris and Scott who were polite, tidy and knew exactly what they were doing.

Each of these representatives are great ambassadors for the company and deliver an outstanding service.

We could not be happier with the awning, which has already come in super handy for rain and shine.

Thank you OCS - you've been amazing!

22/07/2024

Jane

5.00/5.00

"Absolutely delighted with our pergola…"

Absolutely delighted with our pergola purchase.
Constructed to a high standard and looks amazing.
The team were excellent to deal with and always very helpful and knowledgable.
The best thing we have done!
Excellent service ,would not hesitate to recommend.

15/07/2024

Paul

5.00/5.00

"Fantastic service and professional…"

Fantastic service and professional build by the two guys who put our pergola up in just two days.

So far so good and loving the extra space it’s given us. Made our house look so much bigger and now much more use of the garden!

23/06/2024

customer

4.00/5.00

"Quick service, good communication "

Very quick from ordering to installation. Helpful staff on the phone. The awning seems to be good quality and looks great; it should be invaluable (if we ever get any sun!)

19/06/2024
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