Open Space Concepts

Construction & Manufacturing
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294 reviews
Overall Rating
Customer Reviews about

Open Space Concepts

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Satisfied customer

5.00/5.00

"Very efficient company "

Very efficient company , fantastic brochure with explanation of how awning works and is constructed. Once contact made quick reply and very good comparison to other quotes. Efficient fitting , approachable and professional service . I would definatly recommend this company to my friends .

22/03/2024

David Procter

5.00/5.00

"The new doors to our existing structure…"

The new doors to our existing structure arrived on time, at the specified cost, and were fitted efficiently and tidily.

23/01/2024

John Graham

5.00/5.00

"Many thanks for a superb job"

Many thanks for a superb job. We are extremely pleased with the way your company has supported our request from the initial contact, through the planning stage to the final completion. Grateful thanks to Chris and Scott who worked so hard to complete the build in time for our golden wedding celebration.

27/11/2023

John Loxley

3.00/5.00

"Poor customer service"

Although we are generally pleased with our viewing Pod the customer service was very poor. With regard to the sliding doors we were not informed that there is a gap between each one which let's the rain in!

23/11/2023

Becky

5.00/5.00

"We love our Vue Pod!"

The installation of our Vue Pod was completed yesterday and to say I am happy is an complete and utter understatement!!!!

I initially spoke to Leah when making enquirers about the Vue Pods. She was helpful and unbelievably patient with the endless questions I had, and I mean endless.

Billy then completed a site visit. He was so meticulous and reassured us that it was possible to fit the Vue pod withing our tight space. I ordered our Vue Pod there and then!

I couldn’t wait for the Vue Pod's delivery and received frequent updates from the team. Both Leah and now Charlotte were again so patient and understanding with my queries.

When we initially received the date of installation, I inquired with Charlotte if this could be done sooner to accommodate my son’s first birthday party. Charlotte set realistic expectations that this may not be possible but she would do what she could. Charlotte was also unbelievably patient with my messages and somehow managed to bring the installation date forward and was so brilliantly kind and accommodating.

George and Stefan then arrived on Monday. They were extremely courteous and effortlessly professional, as well as being so clean and tidy! The build took three days, and WOW, it looks better than I could ever have imagined. My husband and I took an expensive risk as we didn't see the Vue Pod in person when we ordered it and fortunately the risk paid off!! The craftsmanship is excellent, the glass is strong and it looks so expensive.

Thank you so much to the whole team! What excellent customer service and product. I cannot wait to show my friends and family it this weekend when its decorated for a party!

16/11/2023

Ivor John

5.00/5.00

"Fantastic Awning"

We have just had a Markalux awning supplied and fitted by OSC. An excellent company. Provided sooner than the estimated date. The quality of the awning is excellent, it looks fantastic. The installers were great, very tidy and efficient. We are very happy with our purchase from OSC

08/11/2023

RICH

5.00/5.00

"2 Vue Pods in NE Scotland - expertly installed"

I would highly recommend OSC. They were great for a number of reasons:
- on the Sales side they don't engage in any 'hard sell' and the quoted price is the all-inclusive, actual price; no sudden big price drops when you mention they're up against competitors.
- the price was the best of the 4 quotes we got from different companies anyway
- during the spec stage people were available to discuss technical details and my queries were answered promptly, with a willingness to listen to my input & concerns (our property is a 200yo granite listed Farmhouse so presents some specialist issues)
- the installation was expertly done, the lads were great to work with and all my concerns about effective flashings and sealing to extremely rough granite block-work proved unfounded due their skillful use of lead etc
- arrangements for the work itself and all the admin side was expertly handled, with clarity, flexibility and charm!

02/11/2023

Donna

5.00/5.00

"2nd time I've used osc and the team are…"

2nd time I've used osc and the team are just wonderful the aftercare service is top notch can't fault them

26/10/2023

Customer

5.00/5.00

"Good service and good quality."

Good service and good quality.

26/10/2023

Ian Unsworth

5.00/5.00

"Fantastic job"

Fantastic job

24/10/2023
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