"The product is a remote control pergola with remote control side screens"

The customer service and product is exceptional.
The initial enquiry instituted personal service from all the friendly staff, up to and including Dave , the owner.
There was no hard sell, just a demonstration, explanation and a price.
Charlotte kept us informed of the progress of the order at all times and the installation was arranged and executed on schedule.
The young men installed the pergola in record time, despite the atrocious weather. The finished product is testament to their ability and to their pride in their work.
I cannot praise the company enough

"Totally Delighted!!!"

Pre sales information was clear, concise and delivered in a timely manner with no hard sell. The product arrived earlier than expected which was great, especially as we had everything ready. The team were just great, knew exactly what they were doing and got on with it in a professional manner and erected in 2 days plus a couple of hours to clean. The product itself is beautifully engineered and we can't say enough how satisfied we are all round. Thank you to everyone at OSC for a great job!

"Great job for the installation of our awning."

The team (2 guys) were very professional and knew what they were doing. After we discussed where the plug would go it didn't take them very long to install the awning. It looks even better than I thought it would and the wires are practically invisible. Great job.

"Open Space Concepts were an absolute…"

Open Space Concepts were an absolute joy to deal with from start to finish. A special mention to Chris, Billy, and Charlotte, who are all absolute stars!

Chris spent a lot of time with me on the phone and over text making sure I was happy with the specs of my pergola and he answered any queries I had very quickly.

Billy was a really nice guy and he kept me up to date with when he would be visiting to measure.

I absolutely love my new pergola from OSC - it's the perfect space to complement our house and garden, and we can use it no matter what the weather.

I would highly recommend OSC to anyone who is looking to enhance their outdoor areas.

"Open Space Concepts have 5 star employees!"

We purchased a property that had a sun awning, but no means to control it's operation. Therefore we contacted the manufacturer who is based in Belgium. They in turn passed on our details to Open Space Concepts here in the UK. Through the skills, expertise and product knowledge of one man, Dave, who advised and guided us through the process to organise a remote control and successfully pair it to a now factory reset awning, we now have a fully functioning sun awning. Dave went above and beyond what we expected and therefore we have no hesitation in giving this company a fantastic five star review.

"Absolutely the best."

From the start of the process with guidance on how to achieve what we wanted through to an amazingly superb installation crew of just two fantastic guys, I can't praise this company enough. They delivered what they promised, slightly before the promised date and every it the perfect piece of engineering marvel I had anticipated. Cannot praise a company like this highly enough in this day and age when most companies pass off mediocrity as being enough. OSC are way above what you might expect and I am delighted with what we have from them.
Wayne Buttery

"DO Not trust this company"

This company is a con and would not trust them. I made an enquiry and received a call with a quote for £12,000 then a week later received another call told them the same information and was quoted £15,000 do not trust this company.

The reply back from this review is making me out to be a liar I got quoted two very different prices for exactly the same size dimensions so please don’t reply trying to say any different

"Great, speedy and polite service"

We ordered a garden awning and were given a fair quote without any pushy sales. Communication was great throughout. The awning arrived sooner than expected, and the installation team were polite, efficient and the job done quickly. We are delighted with the product and overall great experience.

"Supply and Fit Awning"

Communication with the Company re questions and placing the order was excellent and staff very polite and helpful. Fitting actually happened a day early the fitters were polite, friendly, helpful and very efficient.
Very pleased with the product and service. Certainly recommend them.

"Would highly recommend"

We are absolutely delighted with our Ambient glass room fitted by Open Space Concepts,The installation team were efficient and worked non stop and left everything clean and tidy.