"Anthony D 14651 did a fantastic job…"

Anthony D 14651 did a fantastic job connecting me to Hyperoptic. Previous employees struggled with some concrete that prevented the cable to go through but Anthony quickly noticed that the job could be done easily from upstairs. Drill is clean and cable are barely noticeable

"Precise, helpful and friendly"

Just had a chat with Shane Kelly from Hyperoptic. Would like to commend him for being precise, helpful and friendly in the conversation that we had in securely the best package that suits my purpose. Thank you Shane!

"Nadja was really helpful and guided me…"

Nadja was really helpful and guided me through all my options. She did get back to me quickly after my inquiry and answered all my questions. Thank you !

"Bogdan super helpful"

Bogdan was very helpful and attentive in helping me with setting up my WIFI in my new home, definitely recommend him!

"Milos Markicevic was super helpful and…"

Milos Markicevic was super helpful and efficient with upgrading my package!

"Mickey R was super helpful!"

Mickey R was super helpful!

Had a few issues connecting the wifi to the TV and waited on hold for quite a while, but was worth it as Mickey kept trying everything until we resolved the issue. Was very patient and helpful.

"great value for money + great customer experience"

easy, quick and great value for money. Akeem was so helpful walking me through the options

"Do not go with hyperoptic!!"

Do not go with hyperoptic!!! We signed up to a contract but we have been asked to moved out by our landlord as our flat is being sold. Now Hyperoptic want us to pay £300 to end the contract ‘early’, even though this is beyond our control. We asked to move our contract to our new house in a bid to save us from paying this extortionate fee, but they actually have said they can’t offer this, yet they still want the 300 fee!

Surely hyperoptic don’t need this kind of money from us? surely they know this is entirely unaffordable for the consumer? Why are they punishing us as reliable customers for several years who have paid on time every month. What do they need this money for?

A complete con, clearly just a money making scheme for a big company.

To make matters worse - the internet speed was awful and not enough for myself and my partner to use at the same time if working!

Avoid avoid avoid!!!

"Excellent service by Vladimir today"

Excellent service by Vladimir today. So patient and helpful on the phone many thanks

"Great fast efficient service from…"

Great fast efficient service from Bogdan Cotra! Transaction all done through email. Extra equipment arrived within 48hrs.