"Dean Rollason was my engineer"

Dean Rollason was my engineer, very prompt and pleasant. He called the night before and made sure everything was fine to go ahead today. A few minor unexpected issues at installation but Dean dealt with it there and then. Very positive first experience with Hyperoptic.

"Mitar was very helpful. Thanks!"

Mitar was very helpful and explained everything thoroughly. He treated me as a valued customer hy listening and addressing my concerns giving me confidence in the service provided.

Thank you

"We are a happy Hyperoptic users"

We are a happy Hyperoptic users. Our contract was coming to an end we were worried that the company will try to hike the price. I was positively surprised when Mitar gave me new offer and discussed options available in friendly and professional manner.

"Unbelievably bad service"

Unbelievably bad service, WiFi installed 2 weeks ago and still no activation, no lack or accountability or prioritisation, tech support don’t speak to customer service, shocking customer support.

"Quick and easy"

The engineer Tahmim Ahmed was so clear and explained everything very well. Thanks again!

"Nenad was very helpful in setting up a…"

Nenad was very helpful in setting up a new package at a good price!

"Jovana Vins provided very good customer…"

Jovana Vins provided very good customer service.

"Thank you so much for Jermaine for…"

Thank you so much for Jermaine for being friendly and doing a quick and professional job. 🤩

"Great Service"

Have had Hyperoptic for over a year now and it’s been great. Upgraded my service today to total WiFi and Bogdan Cotra helped get everything sorted quickly. Thank you!

"Great customer service Mia"

Great customer service Mia, I really appreciate your help ❤️