"Great customer service experience"

Suzana Djokic was an amazing Hyperoptic representative to work with - she was kind, prompt, and helpful with every response, and I was happy to continue with my service for another year after talking with her.

"Anthony 14651 was absolutely amazing…"

Anthony 14651 was absolutely amazing and really made sure everything was up and running when he left he did not rush his work like most engineers do he took his time and respected our home making sure he didn’t leave any mess. Absolutely 5* service thank you very much!!

"George was an absolute legend."

George was an absolute legend.

Helped me get a slightly cheaper deal than what I was about to order and explained everything very clearly. Noticed the wait to reach a rep was extremely short which I appreciate from Hyperoptic.

Keep at it George! Amazing seller and hope you get those KPIs!

"I had my account activated today-all good so far"

I had my account activated today - the installers were quick, clean, and efficient.
I phoned support to check my request for to port my telephone number was in progress. I spoke to Jovana Z. who was helpful and pleasant and quickly answered my question.

"Great costumer service and great value"

Great costumer service and great value

"Matt (14488) was really great at…"

Matt (14488) was really great at installing our internet. He was warm, kind and very efficient! Thank you so much Matt!

"I had a lovely call taker called Igor…"

I had a lovely call taker called Igor Sabljak. He was quick and very professional. Thank you.

"Jermaine was fantastic"

Jermaine was fantastic. He was polite considerate helpful and even took off his shoes without me asking. He did an Amazing job and cleaned everything. He was efficient and explained everything well. He has a lovely manner and felt very happy to have him in my home for the short time he was here. So efficient. Thank you so much.

"Unreasonable contract"

They force me to pay the rest of the plan even their service does not cover my new place, don’t sign contract with this company!

"Fully recommended and great installation process"

Got a new installation at home, Jermaine made an amazing job, the cable can barely be seen and the process was quick and clean. The speed improvement from Virgin Media is incredible. Definitely, fully recommended.