"OSIM TRAFFORD CENTRE"

I've achieved it! After thoroughly testing the fantastic Ulove3 by OSIM multiple times and relishing Gareth's vibrant and charismatic presence, I've made one of the best decisions and investments of the year so far. Consulting with Gareth about the massage chair and its benefits was invaluable; he meticulously explained its features and how it prioritizes not only providing a comforting massage but also promoting overall wellbeing.

"Ulove3"

I tried this ulove3 chair in trafford centre serviced by gareth himself i just want to say gareth best thing i bought great service and im telling my friends about it thank you soo much best buy!!

"Excellent services"

Received an uThrone Gaming Message Chair this evening timely. Andrew and his colleague are so nice and helpful to set up/install the chair for us. They are skilful and familiar with their company products. Thank you so much for their excellent services.

"Andrew and Chris were amazing"

Andrew and Chris were amazing. I cannot recommend enough. They set up the chair for me and took all the rubbish away… the best customer service I have ever received

"OSIM UK"

Chris and Andrew the delivery guys were extremely helpful, professional and polite. On my request they kindly assembled the chair and when they noticed correct part was not present they immediately went and resolved the issue. Happy with the purchase. Highly recommend.

"Amazing chair and even better service "

Gareth showed an abundance of knowledge when showing me the products. I ended up buying the uLove3 for a discounted price before Christmas and have used it everyday since delivery. I could not be happier with the friendly nature of the staff and the guidance in the buying process.

"Don't buy, U must regret"

Don't buy. U must regret!!!

Spend 4900pound to buy a new chair but need to repair twice in the first month. Sales David Huang is sweet month and cunning guy. Promise u everything but one month do not reply after u complained the product is second hand or refurbished. He just sent engineer to fix and said case close. I don't know when it will be out of control or might hurt my body if malfunction again. I called him 4 times, whatsapp and wechat him but he just ignore me. After I called and shouted to OSIM Singapore, he finally reply. First sentence he speak is *what do u expect from me?* Totally no shame and irresponsible. And, he dare say I am rude. He is the key person to make thing worse as he did not address customer need and block customer feedback to management. Now, I have really no idea what to do.

I also complained to OSIM Singapore but they reply OSIM UK is not their brand, just a franchise shop, it is none of their biz.

See? This is OSIM, the most expensive but poorest product and service company in the world

"Don’t buy with them,l bought it one on…"

Don’t buy with them,l bought it one on 2021 after one year the sofa is broken and l asked them to replace they said no parts to replace and ask me to wait until now already two they still not replaced my sofa so sad the after sales service is very bad

"Price is good, Product is good and service is excellent"

Price is good, Product is good, Service is excellent from David Huang

"I received an email on the 1st of Aug…"

I received an email on the 1st of Aug making me aware of an "up to £3000 trade in" towards a ulove 3 model.
It runs from 1st Aug to 31st Aug it clearly says on the email
Today on the 3rd Aug I received a phone call from the company, a man called John I believe .
He informed me that the offer was over now!
I have 2 Osim chairs already that he said I could trade in as a favour to me as the offer was no longer available !!!
He offered me £200.00 for both of them!!
Now...... they ARE older models I know, and I do except that ,the offer advertised is " up to £3000.00."
But £100.00 each for chairs that cost me around £12000 when I bought them new .
And..... wanting me to spend another £6800 is In my mind an insult .
Tim Edwards
You have replied to part of the question but ignored the main issue that I was told that the offer is now over!!!!! How come I was told that?
I also did indeed express that I realised that the chair was clearly not going to be worth the 3 thousand pounds that was mentioned !
I did expect a fair amount for two chairs ( which was suggested by your representative) £800.00 would be reasonable for both I felt!!!!
I think sending out emails and raising peoples interest is more negative after giving them such poor offers .
Tim Edwards