"LANDON (LE) was a great customer/client…"

LANDON (LE) was a great customer/client advocate. He spent the time to explain to me my options in great detail. He took my call and was sincere and genuine. Coming from a consumer client's point of view, I believe he knows how to truly take care of families with compassion, respect, and is very service oriented. I was happy to make a payment over the phone with him. Thank you ServBank. He represents your company well.

"Fast and polite"

Fast and polite

"Tea was very nice and considerate and…"

Tea was very nice and considerate and help me to resolve my problem quickly.

"It was really appreciated for the new…1"

It was really appreciated for the new information I got today makes me feel very comfortable

"Spoke to Mark today and he was great!"

Spoke to Mark today and he was great!! Very professional, and friendly. He helped me with my payment and made it very easy. I have alwas had a great experience working with Servbank.

"Outstanding service!!!!"

Annalise was patient kind and helpful even though I wasn't very nice- after having been fighting for approx 6mos to get my mortgage corrected - she didn't lose her cool and was polite the whole call - she's a Rockstar!!

"Always great customer service"

Always great customer service. Easy access to website to pay bill and see account information

"The people that I worked with have been…"

The people that I worked with have been very helpful, responsive, kind and knowledgeable.

"Not as stressful as I thought"

It took me 2 days to build up the courage to call because of an issue I was having. Luz was the lady that assisted me and I am so thankful. She helped me understand the options I had and honestly it felt like she really cares. My home is everything to me. I am single with no children so my house is the number one priority in my life. I feel so much better about my situation and I'm so thankful to have my mortgage at Servbank.

"Excellent service!!!!"

Excellent service!!!!
Thank you SERV bank for filling in our survey so quickly. We really appreciate your feedback, especially the points you’ve raised about.