"Happy with the service"

Good communication, competitive price, very comprehensive report delivered on time. Happy with the service.

"Excellent quality"

I was very pleased with the quality of the report, which was shared on time. The communication from the admin team was also very good.

"Excellent"

Excellent. Prompt and clearly laid out report, the surveyor was also very helpful on a follow-up call.

"Great service"

Great service

"Detailed and easy to read report…"

Detailed and easy to read report delivered quickly and includes small photographs to help understand relevant issues

"Right content,in time,comprehensive."

Right content,in time,comprehensive.

"Level 3 house survey"

The survey was very competitive and was very comprehensive and done within the time specified with all queries answered promptly

"Level 3 building survey, an easy and efficient service"

The process of booking our Level 3 building survey was easy and straight forward. Making payment and also making the requests for specific points we wanted looking at was very manageable. Communication was good. The survey was undertaken exactly as booked and the report returned to us within 24hours. The report was very detailed and thorough and we were clear on all works that were needed and time scale of when we should have these done. The layout of the report with supporting photos to illustrate each point was very helpful. The report also included costings for the work to help us budget. We have been very impressed with the speed and efficiency and ease of getting the survey done. We feel more confident proceeding with the purchase having had this survey done.

"Great service"

Great service, got report within five days as stated. Had a level 3 done very extensive report great detail and pictures. Very satisfied I would recommend this company and would definately use again. Great value for money.

"Complete waste of money"

Complete waste of money. Would recommend hiring in various trades and specialists rather than spending money with this company. Firstly, the surveyor for a Level 3 RICS Building Survey was not listed on the RICS website. When pressed on this, C&C merely quoted terms and conditions back to us saying they do not carry out continuity checks on employees and we agreed to this prior to booking, therefore they are not liable.

Seems wild, but when paying a substantial amount of money for a RICS survey, you expect this to be undertaken by a RICS surveyor.

Regardless, the report was full of nonsense, nothing helpful or actually structurally relevant, apart from advising further surveys, damp specialists, structural engineers, electricians, roofers, etc. Literally no point in spending your money on this survey (or this company), and I would advise you find someone who can actually give any meaningful information and advice.

Fully expect a defensive and condescending response from C&C in line with responses to other negative reviews, which should really tell you something about how this company likes to operate. Ultimately, we’re just ordinary people trying to buy a house and our opinions are entirely our own. But we will never, ever use them again.