"Hoping for a quick(er) sale"

I am still in the process of selling my current residence with orchard.com through their Move First program. Their program fee is a minimum $9,000 or 2.4%, whichever is more. The equity unlock isn't even underwritten by orchard.com, but it is done through another mortgage company HomeLight. If you have the option to sell the traditional route, I would suggest you do so. I decided to leverage this program due to an organizational move and it allowed for us to get into a new house before selling our old one. I am updating my review because my bad experience has been from the equity unlock/mortgage side of orchard.com. My agent and his broker have both been responsive and have provided me with the information I need to make informed decisions.

"This is seller beware"

This is seller beware
Orchard will over price your home, call you a liar, thief, and anything they can think of. they overpriced our house and did huge price drops, which cost us a lot of money on our end not theirs, they look out for themselves and disregard their clients. there is way to much to type but do not use ORCHARD EVER. they want a specific date but it was over 4 months, so i will put the closing date.

"Quick Approval Quick Response..."

Quick Approval Quick Response...

"Great Experience"

Good communication. Attention to detail. Transparent activity. Clarity. Common sense.

"Paul was great "

Paul was great , Jennifer was every helpful.

"Another No Show"

Just reading the reviews and it appears that the Orchard Consultants have a pattern of “No Shows”.
The below agent reached out via text and promised a follow up call the same evening-that I never received. Plus, she canceled our appointment (VIA TEXT MESSAGE) at 1:02pm, less than an hour of our scheduled time to meet at 2p. Of course, I didn’t realize she had canceled until 2:15p, when no one showed up. Bad Business.

Agent: Jeslyn Teelucksingh
When: Sunday, December 01 at 2:00 PM CST
Where: 3240 Holman St
Duration: 60 minutes

"No-showed on two appointments"

After completing the online survey, Orchard immediately began calling and texting me, even though I indicated in the survey that I was basically only investigating my options. I returned a call and set a phone appointment to learn more. When my agent did not call me at the time we agreed, I texted him. Two and a half hours later they replied.

Set a makeup appointment for today and they once again ghosted me.

So, because I cannot reach a person who is professional enough to keep an appointment, I will not be an Orchard client.

"Orchard gets it done"

When I finished filling in the info on the website, I was immediately contacted by a professional and friendly representative. From there our realtor Jack DeButts came to meet with us and field some options. When it came time to list, he did the research and found the perfect price to get our property sold fast. He was very helpful and kept us informed every step of the way. Closing was easy, and Orchard had a notary meet us at our new house to sign all the documents, and our closing agent even stayed late to make sure everything was filled out and filed properly. Overall, I couldn't have asked for a better selling experience.

"WELL DONE"

REALTOR LEANNA SERNS

"I was part of the Move First program…"

I was part of the Move First program which is buy a home first, then sell your existing home. It was an easy and good experience buying the home. The selling of my current home took longer than expected because the market changes. Which no one really can predict. All and all it worked out my realtor got me as much as he could and all parties are happy!