"Excellent service from order to…"

Excellent service from order to delivery. The delivery date was due towards the end of September, but after working with the customer services team they manged to bring forward to Sept 6th. Superb Customer service and friendly Team ! I have to callout Adrienn and Tina from the Harbour Team for the very professional communication, and smooth order to delivery, service and process.
The products I ordered where exactly as described and the quality and packing were excellent.
Thank you for an exceptional service.

"Outstanding customer service;"

Outstanding customer service;
We ordered a pair of tables in the recent sale and one of them arrived slightly damaged. Even though we had not opened the damaged one until 5 days after delivery, customer services responded to our email within a day and arranged a replacement with no quibbles whatsoever and were extremely polite.

"Good services"

Good services

"Great quality and fantastic customer service"

Have ordered twice from Harbour Lifestyle, at the beginning of the year the Panama Luxury large corner set in charcoal and now an additional side table and lamps.
Both experiences have been brilliant with great customer service, we had a slight issue with our table and they rectified the issue immediately! I fully recommend them and will certainly use in the future. Thanks Harbour Lifestyle.

"kamado cover"

easy to order and good quality product

"Great product."

Easy to order online, the item I ordered was made exactly how I wanted it, very pleased with it plus it was delivered very quickly.

"Great service yet again from Harbour…"

Yet again great service from Harbour lifestyle!
Some lights on the pergola that I had ordered wouldn't work correctly. I wrote an email which was picked up and responded to within hours, advice given to me on a possible rectification which I tried but to no avail. I emailed back and again Harbour responded quickly and efficiently this time with a personal phone call. Great service!!

"John Conlin, please share your fix for the blinds"

We've had exactly the same issue as John Conlin. We would like to ask him for further information on what he has done to stop the blinds rattling and blowing out in the slightest of breezes.

"We had a query regarding covers for our…"

We had a query regarding covers for our outdoor stools and we are very pleased with the resolution.

"External Garden Room"

John Conlin

We were considering building a garden room adjoining our Dining room when I saw the Pergostet in a local Garden Centre. I thought, YES!! this is exactly what I want.
Having then purchased a 3m x 4m Pergostet and self-erected it over a weekend, I was totally impressed with the assembly instructions, materials and Quality of the item.
I invited a few friends over to show off my new Garden Room and we settled down to enjoy an afternoon. Being Scotland it wasn't long before a small breeze came on and the side screens, which had been lowered halfway for privacy, suddenly started chattering and clacking with the actual screens billowing in and out. I was seriously embarrassed about this, especially when one of our guests jokingly commented "The pergola is beautiful, but it is like buying a Ferrari that rattles as you drive it". I can quite honestly say that my wife and I were totally disappointed.
After a couple of unhappy months of putting up with this, as a retired Engineer, I decided that it was time to look into the issue.
To cut to the chase, I designed and made an ergonomic 'Click-fit' module (painted in RAL 7016 to match the pergola) that mounts at either end of each dropdown side, totally eliminating the noise and actually improving the wind tolerance, without affecting the actual operation of the side walls.
These modules have been in place for a few months and I now have the external garden room that I wanted and absolutely love it. If I had received it as it is now, I would gladly award 5 Stars+