"Pleasant and efficient"

We purchased a parasol cover only to find it was faulty when it arrived. The company were so helpful in getting a replacement organised and sent to us and they were most pleasant and efficient. We would be more than happy to deal with Harbour Lifestyle again.

"Excellent service from pre-sale to after sale"

I purchased a pergola in April and was impressed by information regarding delivery. When the order arrived I was extremely happy to see how the items were boxed and how simple this made the installation of the item.
Unfortunately last week the lights had stopped working.
I got in touch with customer service and within minutes had received communication trying to resolve the matter, however this was unsuccessful.
From images submitted the fault was diagnosed and a new part was sent out to me, arriving the next day.
This partly resolved the issue and a quick call ensured that the further issue was resolved and a new controller was sent and once received, again the next day, everything worked fine.
I must say that the level of service I have received has been impeccable and first class.
I would have no hesitation in recommending this company to anyone

"Great company"

Communications were very good from the company and the product was delivered quickly.
We had a slight problem with one item and this was sorted very quickly and a replacement delivered the next day.

"We ordered some outdoor furniture this…"

We ordered some outdoor furniture this year from Harbour and were really impressed with the high quality of the fabric and the powdercoated aluminium frames.
it really does give our patio area a nice look and we get lots of compliments!
very impressed and will order more next year.
i also broke some clips dismantling the furniture and Tatiana at Harbour sent me some foc so i am really happy with the service.
Andy & Nicola

"Absolutely amazing customer service"

Absolutely amazing customer service. Adrienn has gone above and beyond our expectations. We have been enjoying our Pergostet pergola for a few years now but recently had a problem with the RGB controller for the LED lights which Adrienn has diligently sourced a replacement and in the meantime kindly had delivered an accessory item for the pergola free of charge.

"Proactive if item ordered is not fit…"

Proactive if item ordered is not fit for purpose, fast and speedy order and delivery service

"Great product"

What a great product. Looks so good. Excellent delivery process. This company has such great customer service. On the occasions we have had to get in touch queries have been dealt with promptly. Would thoroughly recommend.

"Great customer service and well priced…"

Great customer service and well priced high quality product. Will definitely be buying again from this company

"Excellent product"

Quick delivery, good quality product and well packaged.
Would have given 5 stars if the video and written instructions highlighted that its not possible to fit screens on the same side as the winder.

"Nothing but high praises!"

Nothing but high praises for Harbour Lifestyle. We absolutely LOVE our Luna Corner Sofa with the firepit table. It was perfect in the summer and also in the Spring and early Autumn! Would highly recommend.

Their customer service team has also been nothing but reliable and easily contactable! We've needed some spare parts after the clips in the seats unfortunately broke while we were moving it and they've been so quick to get us replacements!!