"I will never ever use this company or…"

I will never ever use this company or even refer it to any living human being
I got overcharged to change dates of travel£800,I was ripped of by Anita.well done

"Upcoming trip to Italy"

We haven’t travelled yet but process for booking holiday straightforward with very helpful guidance from staff. Found the travel locator form a bit tricky but got there.

"Our travel advisor,Dave"

Our travel advisor,Dave, was very patient with a couple of non-savvy people who were slow to respond to his questions.
This was our first experience with Citrus travel and we would have every confidence of their ability in helping u
Well done!

"Good service under the circumstances"

Rahul, served us well. Using an overseas travel agent is difficult at best with 6 hr time difference.

"We were guided through the process of…"

We were guided through the process of booking our holiday with much help from The Wise Miser team who found us the best price flight and booked it for us.

"Very poor telephone connection"

Very poor telephone connection. Extremely difficult to hear or understand the lady I spoke to. Email responses slow to arrive. I've still not had confirmation email so I'm worried that I've paid for a holiday that doesn't exist.

"Mel was amazingly helpful."

Mel was amazingly helpful.
Support through the whole process!

"Excellent Service."

I have received excellent service from Citrus Holidays in connection with rebooking holidays that were unable to go ahead due to the pandemic.
Ruchi has been the colleague who has kept me informed and offered answers to my enquiries in a prompt and understandable way. Kenya is the destination of choice and the itinerary is excellent.

"Victor was Very patient sorting out…"

Victor was Very patient sorting out new flight home and accommodation. Especially when u consider it was none of his doing in the first place. Top man,thanks for being patient.

"I've just booked a holiday using a…"

I've just booked a holiday using a voucher given in lieu of a cancelled holiday in 2020. The new holiday was arranged just for us and it looks as though it will be very nice indeed. It was very efficiently done by Ruchi at Citrus Holidays.