"As good as any other app"

As good as any other app. Much better than some.

"Submit button issues to create a ticket with CS "

UPDATE:
seems like the submit button to create a ticket with the support team did not work on the website. After reaching out to eBooks.com via email, they were super helpful.

OLD REVIEW:
It is really concerning that on Trustpilot eBooks.com can answer within the same day, but when I created a ticket directly from my profile to have my issue addressed last week (related to
Invoice No. 256879255), no one seems to care about it. Probably my first and last e-book I have purchased here. Be careful guys!!!

"Very easy to use website"

Very easy to use website, purchase was quick, as was the download.
After adding an item to my basket it would be useful to be sent back to place where I was in my search instead of back to the start of my search.

"Easy to find what I'm looking for.in…"

Easy to find what I'm looking for.in multiple modes...

"too much work for such a price, not reader-friendly"

I wanted to find an alternative to amazon, which is really needed. I cannot download my e-books and read them without being forced to download their own reader. All ebooks are purchased at the same price as the print, the font is small, zooming in makes it blurry and is a feature not always available. the pages take time to load and if I want to go back, the pages are blank and more loading is necessary. using an oly kindle is not possible. all in all terrible experience. I am going back to paper books and unfortunately amazon for some that I can't get at my local bookstore, but this website is just too much work at such a price.

"Poor Business Practice"

I don't recall subscribing to this site; however, I have been charged $49.00 on my credit card. I obtained their telephone number through my bank and called them THREE times, explaining the situation and requesting a refund. They said the same thing three times: We will issue you a credit, which will take about 7-10 days. Today is April 10th, and I haven't received anything. The gal I had spoken with this morning was cocky and very rude. I didn't get to finish what I was saying, and she hung up on me. Is this what you call business etiquette? By the way, I have called them on January 31, February 11, and today, April 10th.

"A no nonsense ebook retailer"

Fair prices, easy to use. Well working search engine.

"Looking to get away from Amazon"

Looking to get away from Amazon. This works fine.

"Poor reader quality and no response to support request"

I'm another person who has regretted purchasing with ebooks.com due to the VERY clunky interface offered by both the online and downloaded readers.
The downloaded reader is especially terrible.
The interface and page viewing functionality are poor, and it claims to provide a search function, but it doesn't actually work.
I can also now no longer read a purchased book using the online reader (I keep getting an error message that I've tried to download the book too many times, which makes no sense!). I've followed the FAQ advice to resolve this with no success and have now contacted support twice but have not had any acknowledgement or response.

"I am running an experiment"

I am running an experiment, can I de USA myself as I am one of the people who fears the worse. I read ebooks, I now read on a non USA app at the moment using android but thinking of going Linux when I work it out. Where do I get my books from, eBooks dosn't fly the flag but at least they don't seem political, they still charge the same. A step forward.