"I had an issue with the car and Louis…"

I had an issue with the car and Louis sorted it out really quickly, via the chat function. Thank you.

"Great service"

Great service, great options, and great pricing.

"I had a query about charging"

I had a query about charging. Lousi dealt with it quickly and sorted it out for me. A really great customer experience.

"Exceptional customer service from Elmo"

I recently had the pleasure of experiencing exceptional customer service from Elmo. From the moment I enquired to signing up, I was greeted with warm hospitality and friendly service. The team went above and beyond to ensure that my car was available sooner, answering all of my questions and providing me with regular updates on the status of my vehicle.

I was particularly impressed with the level of professionalism displayed by the team that delivered the car. They took the time to thoroughly explain the important things, and they made sure that I was completely satisfied with the car before they left.
I would highly recommend Elmo for all your automotive needs. Thank you to everyone at Elmo, for making my experience a pleasant one!

"Great service"

Great service. We required a bespoke letter for our local Council where my wife works as a doctor to get a permit and Nimco from Elmo sorted it all out for us quickly and expeditiously. It’s not always possible to get what you need when the request is unusual and out of the ordinary so credit to Nimco and Elmo for obliging.

"Quick and easy to subscribe."

Quick and easy to subscribe.
Great staff that are very responsive and helpful.
Would surely recommend Elmo if u r looking to hire or try EVs before u buy
Note: subscription has a min 60 day lock-in period & charges to deliver/ collect vehicles. Also do workout if the range/charging costs for the EV you choose works for you.

"Car delivered - Great delivery guy (Luca) and post delivery service (Asif)"

Car delivered - Everything was perfect.

Special shout out to Luca, the delivery driver, really professional, arrived early in the morning, at the stated time. Was thorough in explaining all the features and doing the pre-delivery check, very polite and patient with my questions.

Also, special mention and grateful for Asif in the post delivery time, later on the delivery day I downloaded the Peugeot app, needed the chassis number (the one on the windscreen wouldn’t work), I called up and during the call we got cut off, Asif called back with all the information I needed so I could sync the app and car.

"Reasha from customer experience is brilliant"

Reasha is brilliant, spoken to her a few times now and the service has been brilliant. (No one at Elmo knows I am writing this in advance) I am about to go onto my 3rd car, (ID3, MG5 and now 2008) and the whole thing has been very pleasant.

I looked at couple of competitors and one of them was awful, and let me down at the last minute. So their loss is Elmo's gain.

It's not cheap but as overall package I think it is very good value. Plus everyone answering the phone seems to care and it shows.

"I needed a car at short notice"

I needed a car at short notice due to having to return my company car (and a delay with my replacement)

Elmo's 60 day lease terms were much better than hiring for that term and more flexible than longer leases. Jade from customer services picked up queries on chat or phone really quickly and gave the answers I needed.

The car arrived as expected and the handover was really thorough. The lady who delivered the car was so good - a real credit to the company.

"Great service"

All good with this company.