elmo
Kirsty Wilcockson
"Excellent experience from start to…"
Excellent experience from start to finish; have subscribed to two EVs. Professional and very quick communication. Highly recommend.
David Steadman
"Elmo are truly very good!"
I subscribed to an EV for 60 days - I can recommend this as a very practical way to find out if EVs work for you. Everything was slick, professional and friendly from sign up to delivery to dealing with questions along the way and returning the car. All done online or by email and everyone I conversed with were clearly passionate about customer service. My account ran smoothly thanks to Kayla. I am so pleased I used the Elmo service and would thoroughly recommend them.
Grecko
"Support with my car Swap"
Sohail of Elmo was amazing. He was patient and supportive and walked me through the process of my car swap. He was very professional and prompt and I found the experience to be pleasant. Well done
Carlton Dixon
"I have had the car for only a short…"
I have had the car for only a short time but so far it's a nice ride and I have no issues
Steven Thomson
"Elmo were very easy to deal with from…"
Elmo were very easy to deal with from start to finish.
Ollie Lincoln
"Had a Tesla for since Sept 22 with…"
Had a Tesla for since Sept 22 with Elmo, have enjoyed the experience. Great way of getting into an EV for the first time. And really sharp service for the team at Elmo, highly recommended.
Babu Y.
"Start to Finish - Very Fast, Friendly, Excellent Service"
On 2nd Feb, ordered under business account. Car was ready on 9th Feb.
As per my preference, received Car on 10th Feb.
Start to Finish - Very Fast, Friendly, Excellent Service received.
All questions were answered by frindly team member 'Chanel'
Steven
"Very quick to respond to questions you…"
Very quick to respond to questions you ask and very knowledgeable sohail was looking forward to getting a car from them.
Alex da Silva
"Disappointing Elmo Experience"
Very disappointed with the experience from start to finish. From the car delivery not going to plan to delayed collection after having me lose a full working day and awful communication with multiple unhelpful staff members through the shared email system. Excessive charging for additional mileage at end of subscription. Multiple complaints ignored and delayed escalated complaints response and resolution. Will escalate this to BVLA as unacceptable customer service!
customer
"Great company so far"
Staff are friendly, I ordered a car, gave them money and then a week later a car arrived on time 😁
This experience is far more straightforward than any experience I’ve had financing a car by a mile!
No 8 month wait, no contact phone calls and just no hassle.
Their prices are extremely competitive compared to other subscription companies aswell.
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