elmo
Bryan DD
"Flexible and well priced."
Really easy online system to use and you can actually speak to someone without a long wait on the phone (Dale was very helpful). A great idea if you need a car at a competitive cost for a few months.
Danyl Goodall
"Superstar Jade"
Jade was super responsive and knowledgeable - she went the extra mile to find a solution that worked for me. Really looking forward to getting my Tesla next week. I highly recommend.
Ray
"Overall great experience"
Overall great experience from start to finish, especially the quick response from the Chat from a person rather than virtual.
John Robertson
"The delivery driver really spent a lot…"
The delivery driver really spent a lot of time looking over the car and noting any chips and inconsistencies.
Carla J
"A superb vehicle delivered by a superb…"
A superb vehicle delivered by a superb driver. Five stars doesn’t feel like enough for the easy and comfort I have experienced whilst using Elmo. Thank you Elmo for the car and thank you to the driver, Mark Arnold, who delivered it and explained everything perfectly.
Rob
"The best!!"
From enquiry to delivery this company have been so helpful. The concept is pretty amazing and to think I would have had to wait a year for a new car, I have only had to wait 7 days through elmo. I've spoken to so many people on the team, so a special thanks to Kayla, Dale, Sohail and Chanel for their amazing support. You guys are the best!! I have recommended elmo to everyone.
Ian Trott
"Vehicle was delivered in a very poor state"
Making a review is an “interesting experience”; personally I’ve never reviewed before, so my first request to make a review was from Elmo. My original review was an honest summary of the issues experienced and the state of the vehicle, neither of which I felt were satisfactory, hence my original one start rating.
I’ve been asked though to reconsider my review.
So, my initial experience using Elmo has been far from smooth unfortunately; but I’m hopeful that Elmo now recognise the multiple issues and are working hard to sort them out.
Hopefully Elmo will be able to rectify things for future customers.
Alex Douglas
"Best vehicle subscription company - Hands down!"
I have been using Elmo since March 2022 (7 months).
In the past, I've leased cars traditional ways and had them on PCP/PCH but I was overwhelmed with paperwork, figures, and small print.
Elmo is a breath of fresh air. Customer service is A1. They really do put the customer first, especially Harvin on the fleet team who I've had the pleasure of dealing with!
I always know exactly what I'm paying and there aren't any unexpected charges at the end of my lease (Things that other companies have caught me out on in the past.)
I've run the numbers and it's actually cheaper to subscribe through Elmo rather than lease the traditional way (Looking at Insurance, maintenance and other costs).
I'd definitely recommended this to anyone looking for an electric car long or short term!
James
"Great service"
Great service, easy sign-up process and love my new EV! The customer service staff are very helpful ! Sohail & Chanel really helped with completing my subscription - The vehicle is lovely!
Odette
"Cars made easy."
Cars made easy.
It's normally such a hassle getting a car and I needed one quickly as I'm starting a new job. The online registration is quick and easy, the delivery was quick and support has been fantastic. I had some questions and Sohail helped on the online chat. Within minutes I had my answers and Sohail went above and beyond with some random things I wanted to know.
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