"Small garage panel project"

Good product knowledge from Neil and very good customer service.

"Brilliant service"

I ordered brick slips and corners from Higgins. They arrived on time and in perfect order, unfortunately my builder got the amount of corners we needed wrong. We needed 12 more so I contacted Neil who was most helpful and went above and beyond to help me. He put the requested corners in the post and they arrived the next day. The service, knowledge and professionalism of this company is second to none and I certainly will be using them again. I would honestly recommend them.

"Bland wall sorted!!"

Needed some inspiration for a bland wall.
Ordered sawn wood panels that just sit straight on the wall on a strong plastic backing.
Easy delivery and they look amazing.

Thanks Neil and Higgins

"Been installing products for Higgins…"

Been installing products for Higgins for years. Product are high quality. Had a few late deliveries over past few months but that’s the environment we are in at the moment with COVID delays with transport companies. Not just Higgins deliveries. Trust me I’ve had troubles with many orders from different companies I’ve ordered from. Keep up the hard work Higgins. We will be ordering again. Ben

"Small Batch of Brick Slips"

I needed just 0.5sqm of brick slips for a small domestic project, which was much less than the typical minimum order. Neil Greenwod at Higgins went out of his way to accommodate, arranging for a small batch of slips to be added to an existing delivery at no extra cost to me. You don't get service like this very often - highly recommended.

"It’s a 10 from me 👍🏻"

Having read some of the reviews, I must have been very lucky as Neil has been brilliant from my initial engagement, to help with sourcing an installer and then the delivery.

All small businesses are having a very hard time and having spoken to him today, I will be ordering for our new home and project in the coming weeks. 👍🏻

"Not to be trusted…"

Visited showroom and was impressed by Neil and the stock available. Placed an order to the value of £700, which our bank stopped due to concerns with the company. Managed to get the payment through based on my visit but waited longer than expected for delivery date. Delivery day came and went and no bricks arrived. Lots of excuses from Neil and an offer to redeliver 3 days later! Was told I could cancel but would be stopped the delivery fee, which outraged me. Cancelled my order and demanded FULL refund. I’m not convinced I’ll get the money back having read some of these reviews and fully expect to progress to the small claims court.

"Product never arrived"

I ordered a sample (expensive at £17.95) in April. Nothing arrived. Only got a refund on June 9th after several attempts at phoning and emails. No-one answered or called me back. On 19th May decided to order anyway without seeing the sample. Still not seen any sign of a product. Operations manager says and writes the right things but the fact is, they have not delivered the product. I now have to cancel the project as the decorators have finished everything else and gone off to another job.

"£52k of unsatisfied CCJs!"

Do not order from Neil! I placed an order for charred cladding in January 2021, and paid in full.

Neil has provided excuse after excuse. The reality is that he has never ordered the goods. A CCJ search shows that Higgins Cladding Limited has £52k of unsatisfied CCJs, most of which have been raised in the last 6 months.

I will be doing the same, and subsequently serving a statutory demand & winding up petition to get this company liquidated.

Tim Brain
(07808) 789408

"Great product and arrived in the time…"

Great product and arrived in the time explained by seller. I'm currently building around 10 Nightclubs/Bars in the UK and deliveries have been horrendous due to the UK ports categorising items as a result of Brexit. Reading some of the previous reviews I feel this is unfair to blame the guys at Higgins as it's a national problem currently for everyone. I have multipul items in customs now which are weeks behind. Back to my item.. thanks again, it looks great on the bar front!