TestnGo Services
Customer
"Very helpful and efficient…"
Very helpful and efficient when Royal Mail messed up and delivered to random incorrect address. Replacement being sent. Thanks for help Rhiannon.
Pip
"Kits still haven’t arrived"
Kits still haven’t arrived. They were due yesterday
kateyk
"Not as quick as I hoped.."
Ordered the covid tests before 3pm on a Sunday with the assumption they would come 48hours later. ie, tue pm.
Unfortunately they only arrived on Wednesday. And I do wonder if they would have been later or not at all if I hadn't sent an enquiring email on the Tuesday asking where they were.. I magically received a dispatch note shortly after my enquiry email.
Sharon Ormston
"Disappointed with the length of time it…"
Disappointed with the length of time it takes to deliver
ANNA KOUROUTZI
"Excellent service"
Excellent service, overall!!
Kinsale1
"Purchasing the test was easy"
Purchasing the test was easy, booking the test was easy but due to circumstances we were unable to use the test and were unable to get a refund. Unae to speak to anyone in person either. Very very very poor aftercare service,. Would never use again
Armando Moreno Junior
"AVOID … They are a scam"
They are a scam, do not buy anything from them. It’s being nearly 2 month and I did not get my product neither my money back. All they say is, “ I have just checked your order and I can reassure you that everything has been settled and your order has been shipped and is currently in Transit.
You will be delivered but in the meantime you will receive your tracking number in order to trace your package online.”
… and for refund you need to send back the product (the one you never got delivered) and pay the post yourself.
AVOID… AVOID … AVOID
Maggie Hilton
"brilliant service by Azeem"
Once again have had the best service ever from Azeem. We are not technical and he helped us every step of the way to submit our test results and can now go away without anymore stress
cannot recommend highly enough
Maggie and Ric
MRS WENDY
"Cruise testing"
Great speedy service
Franklin Spacagna
"David B was extremely helpful in…"
David B was extremely helpful in assisting my enquire. Speedy and clear response, I am very grateful for his help today. Will use this service again.
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