"This would be better if it was a seven…"

This would be better if it was a seven day service

"Takes forever, total rip off"

Ordered test and it arrived very quickly. However, it was VERY slow to receive. I paid extra for rapid results and it still took like 4 days. I needed it earlier but lucked out because the country I was flying into got rid of the PCR requirement THE DAY I WAS FLYING. I received the test after I had arrived to my destination. Had I needed it, I wouldn’t have been unable to board my flight.

"Product good"

Product good. Arrived 2 days later than expected

"Delivery of PCR tests"

We received the tests ahead of our holiday at the end of the month about 3 days after ordering - there was a postal strike which delayed the delivery by a day.

"Waste of money"

Waste of money, not easy to follow the instructions

"Undelivered"

Still waiting for product to be delivered 5 days after I ordered it.

"Still have not received my test and…"

Still have not received my test and it’s 2 days late already

"We have yet to receive the test kits"

I am sorry but I retain my original rating as poor delivery partner, the Royal Mail, should not be an acceptable excuse; if a delivery issues are anticipated then alternative delivery sourcing should kick in. My other online orders are getting through within 1, 2 3, days as promoted (e.g Amazon, DPD & others). Testngo are still advertising as 24 hr delivery service in the meantime. The Royal Mail states they try to deliver the test kits as a priority but so far, regrettably, I see no sign of the Test Kits neither.

"Holiday"

Great service

"Easy to order but still not received yet"

9th Sept - Easy to order but still not received yet.
10th Sept - I have now received my order but not within the 48hr expected period therefore I would recommend early ordering if required for an event. There may have been disruption to the process due to Royal Mail taking strike action perhaps.