"Great all round"

Great all round, arrived before I flew and got my certificate in time for my cruise

"My rntgo number is only 6 figures when…"

My rntgo number is only 6 figures when it should be 7. I have emailed to fix this with no response therefore, I haven't been able to use the service.

"No show 3 days after ordering"

Zero Star sadly not availably hence 1 star. Ordered Tests Monday 5th to receive Tuesday 6th as needed them prior to attending conference today 8th Sept.
Tests have still not been delivered by today. No apologies or updates as to where they currently are.
Can not recommend.

"fairly reliable"

my fit to fly test arrived 1 day late but I planned ahead and that was not an issue. Did the test and fill out the form as instructed. Expecting an email with the results and the certificate to travel between 6 -12 hours as advised. I did not received the certificate during the timeframe and I opend the live chat on their page. Audrie was superhelpful, polite and friendly. She made a case about my 'lost' email and within the next hour I received my certificate. Massive thanks to Audrie!

"Efficient service"

No facility to add recovery details when first ordering recovery pass however, immediate response when I asked for help.
Cerificate arrived promptly.

"Audrey was extremely helpful!"

Audrey was extremely helpful with my issue

"Testngo fund-raising but not Delivery arrangements."

Testngo fine with my order which was placed on August 30th.Unfortunately Royal Mail took 8 days to deliver - it arrived on the afternoon of 7th September and because of my holiday booking timeframe I had to get another test elsewhere.Royal Mail said they could only guarantee delivery that had been requested and paid for. I would have been happy to pay the extra charge to Testngo.

"Great service"

The lateral flow tests arrived very promptly and were exactly as expected.Thank you.

"Not delivered when expected"

Not delivered when expected

"Bought recovery certificate.not recommended"

Bought recovery certificate.
Absolutely not clear what to do, no instructions. Tried online chat - no reply, got the reply only after several attempts another day. Was ptovided the link for the form to fill in - done it, no confirmation, no info. A lot of time wasted. Do not recommend