"Got held up in post but company replied…"

Got held up in post but company replied very quickly to my email that was impressive compared to other companies

"On time"

Arrived well packaged

"Fast delivery easy to order simple…"

Fast delivery easy to order simple transaction

"Delivery was meant to be on Wednesday…"

Delivery was meant to be on Wednesday 25th October, predicted delivery Monday 31st, so much for 48hr delivery, suffering badly with Covid and needed the tests asap

"Delivery a bit slow"

Delivery a bit slow

"Didn't arrive in stated time"

Didn't arrive in stated time, in fact still not delivered.

"Lots of lateral flow tests"

The lateral flow test kits arrived quickly. Surprised to see kits individually wrapped but that’s a definite plus point. Makes it far easier to take a kit with you when going away.

"Would have been five"

Would have been five, would have been nice to have a notice on your web site explaining there could be a delay in package arriving, as I ordered Sunday arrived Thursday.

"Top class service"

Quick, understanding and easy website to use, delivery took less than 48hrs

"I returned the PCR test on Saturday the…"

I returned the PCR test on Saturday the 22nd of October. Today is the 27th of October and so far I have not received any certificate or communication as to why.