"Poor communication and totally…"

Poor communication and totally inadequate site

"Patti has been a great person to do…"

Patti has been a great person to do business with. She promptly returns calls and does a great job of making the best deal on your cruise.

"They know their stuff and always…"

They know their stuff and always explain everything very well. Very easy to deal with and so nice!

"We always have the best experience with…"

We always have the best experience with this agency, receive prompt attention, accurate information and they just have the best customer service. Looking forward to cruising with you soon again.

"Excellent customer service!!!"

Kim at Smartcruiser is the best!!!

"The quality of your service is always…"

The quality of your service is always excellent, the different people that attended to me give me quick answers and help me with my request, I appreciate the support given, even in COVID times, they have an excellent response. Special thanks to Sandy Kleinke and Kim Tuchek for their attention and support.

"Very good service"

We received very professional, efficient and courteous service from Kim Tuchek.
We had to cancel the order because of the Corona epidemic and because we are at risk.
We received the full payment back.

"Patti Hernandez is wonderful"

Patti Hernandez is wonderful. I have referred a lot of people in our neighborhood to her and they are all super satisfied. I will continue to book our cruises through Patti....she is efficient, knowledgeable, and generous with her time and expertise. She is simply the best.

"Patti Hernandez is the best"

Patti Hernandez is the best ! I book my cruises from Germany, love her competence and customer service. Will continue booking at Smartcruiser.

"Very Pleased"

I've worked with Kim at Smart Cruiser for several cruises and I have been more than satisfied not only with my person experience working with Kim but also the perks smart cruiser offers.