"Jennifer is the most wonderful to deal…"

Jennifer is the most wonderful to deal with. We’ve booked several cruises with her. Always great to deal with. Highly recommended.

"Thank you to the professional and…"

Thank you to the professional and prompt conseil of Smart Cruise. We suggest Smart Cruise to everyone who wants a mediator and a professional conseil.

"Competent and responsive"

Consistently provides competent and efficient service. Always very responsive to requests for information and bookings.

"Very easy to deal with very pleasant…"

Very easy to deal with very pleasant personnel quick service

"Great follow up and pricing"

Our SmartCruiser agent was excellent at follow up and obtaining the vest value that we could get.

"Disappointed"

When we became aware that our cruise had lowered the prices. I called to see what Smart Cruiser could do to help us. I spoke with an agent that said there was nothing they could do. I then asked to speak with a supervisor, who said she would see if there was anything Smart Cruiser could do to help us. She said she would be getting back to me in a day or two. I never heard back from her. Very poor service.

If the supervisor replied, please post that email. I do not believe it exists.

As I have already stated, the supervisor never responded to me. This email from the agent was before I had spoken to the supervisor.

"excellent customer service"

Very knowledgeable, professional excellent customer service.

"Patti was awesome!"

Patti was awesome!! Totally recommend MSC!!’

"your rep Kim is always there to help…"

your rep Kim is always there to help you.

"I had always used my travel agent to…"

I had always used my travel agent to book Cruises but this cruise was decided on at the last minute. I wanted to move quickly and called Smart Cruiser. I was very happy with the agent’s help. She got everything squared away and got me booked in the room I was interested in. Job well done.