"Perfect experience"

Perfect experience

"Bus + boat"

Got The City Sightseeing Amsterdam Hop-On Hop-Off Bus + Boat, - my fam had amazing opportunity to discover the charm and beauty of Amsterdam!

"We booked a canal cruise via this…"

We booked a canal cruise via this website. Booking went smoothly and the canal tour was great.

"Best experience in Amsterdam"

If you're looking to buy tickets, I'd recommend T&T website. It's super easy to use and you don't have to worry about language barriers (because not all local websites have English language).
Oh, you should check out the Amsterdam Canal cruise and Ripley's Museum. They're definitely worth seeing!

"Perfect spot"

Perfect spot to book all activities in once

"2 Punkte Abzug"

2 Punkte Abzug, weil wir beim Museum Skansen 1 Std. Warten mussten. Angeblich waren die Busse durch die Kreuzfahrtschiffe
überlastet.
Geht gar nicht, da fehlt es richtig stark an der Einteilung.
Auch waren die Haltestellen z.B. Skansen nicht ausgeschildert!!!
Es fehlt auch ein Plan, wie oft die Busse, von der Zeit her fahren.

"Mis-sold tickets."

Bought tickets at cruise terminal for canal trip in Amsterdam. It said it was an open ticket therefore thought I could use it on the day at anytime. Cut a long story short ended up in three different queues by the canal to be told there were no more available spaces on that day. Asked for refund from canal boat owner, was told to claim back from tours and trips. I have received several E mails saying money will be returned. Had to send loads of information about credit card etc. Still no refund. Not very happy.

"A fuir"

A fuir
J ai été prélevé 2 fois de billets achetés pour l attraction Visit Holland !
Je leur ai adressé 2 mails et aucune réponse
Impossible à joindre par téléphone

"Avoid this company at all costs if you can!"

e booked the Keukenhof Gardens Tour to the value of e52.5 on the 26th April and were told we could go for e35 but the higher cost would be a guided tour. As pensioners we understood this to be on the way and in the gardens. We got to the departure point in Central Station at 11.30 as stated on the tickets because the tour departed at 12 noon. We just got there to see the guide on her way out of the station, she walked that fast we could not catch her to see if this was the tour we were booked on. When we got to the coach she looked at our tickets and said "oh you are on the guided tour".. She took our tickets and came back with two tickets for entry into the gardens. Once we have left Amsterdam she introduced herself as Cecilia. She gave us all the rules of the bus and we were given headphones and she tried to sell us water at e2.00 a bottle. It was not until we got near Keukenhof and saw the tulips fields that she spoke again and wanted us all to shout "oh la la". Before we got off the bus she told us the bus number and it would be in the car park. She took us all to the gates, we got inside and I expected her to come in for the guided tour but she just disappeared (apparently to pick up another trip). The gardens were stunning but we spent over 3 hours there.

As we went to go back to the bus we thought she would be at the gates waiting for the group but nowhere to be seen! We decided to make our way to the coach. It was a nightmare, there were so many there and we started to panic although we had plenty of time. My husband was out of breath as he is disabled with a heart condition so it proved very difficult for him and he started to panic with the amount of coaches and crowds (I thought that was why you had a "tour guide" but obviously this company don't see it that way.

It was only because in the end we spotted her in the distance near the coach that we found it. I told her we have found it very difficult to find and complained about the ticket. Told her I thought we were on the wrong tour as we had no guide. She was so rude and suggested we email the company and said it was something to do with the internet. I said it was not satisfactory that we had paid e52.50 and we just as well have paid the e35 euro as we were just left there. She was so rude she just walked away. The coach left a minute before time and left two people behind and she just said " we have to go they will have to bike or walk". Another two people waved the coach down as we were leaving and said they could not find the coach which I can understand and all she was "well you would have had to find your own way back to Amsterdam"

She kept on shouting "ho la la" on the way out which was actually very irritating and then asked for tips for the driver and herself. She had the cheek to stand with a clog outside the bus held out for tips. What a disgrace!

I went into the booking office and they too said I need to email them. I did that on the very same day of the trip but still 2 weeks later they do not have the decency to reply (apart from a reply email to say that have received your email and will reply in two working days). Believe me they do not even intend to reply.

This company are money grabbing and have no respect for anyone. They do not reply to you unless it is in their favour and they are getting praise. They have no duty of care to people, not even to the disabled and elderly and they should be ashamed of themselves.

I would NEVER use them again and I will spread the word. Try another company if you can.
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"Do not recommend at all. Don’t be tricked."

Wow. Just wow. Do not recommend using this company at all. Booked a tour to Keukenhof Gardens AFTER asking the ticket information person THREE times if the tulips were still in season (May 14) because I had heard that the tulips are only in season for April and the beginning of May. He said yes they are and that the garden was only open for one more day so if we wanted to see tulips we should book it. Went on the tour only to waste 5 1/2 hours. The flowers were all wilted except for some in the flower house, which by the way were mostly other flowers and not tulips. They charged 35 euros per person and lied about the tulips still being alive.
It’s fraud and they wasted the one day we had left in Amsterdam.