"Capital Appliance was amazing"

Capital Appliance was amazing. They showed up super fast, very reasonable costs and George was great to deal with! I would highly recommend this company.

"WOULD STRONGLY RECOMMEND FINDING A DIFFERENT COMPANY FOR YOUR REPAIRS"

This company claimed to do an assessment and quoted for a part. We asked to go ahead with the repair and they confirmed that they were ordering the part for our oven. We followed up twice by phone in the following two weeks and were told the part was ordered and they would be in touch when they receive it. After trying to get in contact multiple times we were ghosted by the company and thus have ended up paying for an assessment that went nowhere. They essentially lied and took our money for an assessment and then disappeared. WOULD STRONGLY RECOMMEND FINDING A DIFFERENT COMPANY FOR YOUR REPAIRS.

"Excellent service and response time"

Excellent service and response time! The technician (Pavlo) showed up at the appointed time. He did meticulous work, and took the time to explain what he was doing.

"A Good Experience"

Michael (apologies if that is spelled incorrectly) did a great job repairing our clothes washer. He arrived as scheduled and did prompt work.

"Repair done quickly and at quoted price "

Contacted the company to repair a broken Whirlpool cooktop stove in Orleans, Ont. The company was fair and honoured their appointments. Service was done quickly and my tenant was very satisfied. Good job!

"Friendly and efficient"

Arrived on time, were efficient, professional and thorough. Did not suggest any repairs at this time so no upselling and was only charged service call out fee.

"Replacement of burned-out igniter on an…"

Replacement of burned-out igniter on an LG gas range. Service was reasonably on-time and effective. However, replacement was a generic (probably $25-$50) and I was charged top dollar (from LG quoted $230). Then expected full payment on the spot $550+ for 40 minutes work. Promised invoice and receipt. None came. Called once, twice and three times. Three times I got promises to send invoice. Still waiting. Shabby and shady business practice.

"Unprofessional and Shady"

At first I was appreciative of this company. They can out same day within and hour of me calling. When the tech arrived he said he didn’t speak English. I had no way to communicate the problems and the company had not told him. I called the company and they assured me he was great and they would help me communicate. An hour later after the tech just ran the washer through cycles he presents a bill for $358 to me. I asked him to leave and said I was not paying that. I called the company and said I was not paying for work I didn’t approve and he didn’t do any work. The tech refused to leave and sat outside my house.I called the company and said I would call the police in 5 minutes if he didn’t leave. This company is unprofessional and shady. Stay away.

"Moji was our service provider in…"

Moji was our service provider in Vancouver and he was wonderful. He arrived promptly and was clean, knowledgeable and efficient. He is a real credit to your company.

"Excellent service"

The repair person was extremely polite.
When we told him what had happened he knew what items to test for failure. He replaced the defective parts explained what had happened and told us what parts he replaced .Before leaving he tested the oven to make sure it functioning properly ire everything was working properly. If I ever have another machine break down that you service I will definitely use your company again