"I’ve had a positive experience with…"

I’ve had a positive experience with Proinsight Mystery Shopping. The platform is user-friendly, and the team, especially Ayo, has been supportive throughout. While expectations for report quality are high, it ensures valuable insights for clients. Assignments are varied, and their helpful approach makes mystery shopping easier. A solid choice for those starting out or experienced shoppers alike!

"Brilliant!"

I would highly recommend Proinsight. Deborah especially listened to my needs and created a programme that met my objectives. She was very patient and respectful of my time. The report they provided was very easy to digest, overall a seamless experience and would partner again.

"One of the best mystery shopping companies"

I’ve been with Proinsight since last year and have done numerous jobs with them. They have some great clients and I’ve been able to visit several great places that I enjoyed in their own right, rather than visiting boring places just for the money. Proinsight are very easy to get in touch with and I appreciate their efficient communication.

"Great company with a constructive approach"

In my experience, Proinsight is a really inclusive and dedicated company, and I've worked with several mystery shopping companies. It's great to be able to discuss issues as a shopper, knowing the team is ready to help and find a solution. One of the biggest positives of Proinsigh is that the evaluators give personalized, constructive feedback to shoppers. The back-office team are just as committed to working with mystery shoppers as they are, I assume, to clients.

"I have been working with Pro Insight…"

I have been working with Pro Insight now for a good few years and I feel valued as a mystery shopper. I apply and get approved for a variety of asignments and enjoy the variety of assignments they have. All staff members I have dealt with a friendly, polite, professional and helpful and I would recommend them to anyone.

"Excellent company"

I have worked with Proinsight for a few years and have had a large variety of different types of assignments that I have thoroughly enjoyed. The team are very friendly and helpful, and I feel valued as a mystery shopper. I would highly recommend them to anyone.

"I’ve always had a positive experience "

I’ve always had a very positive experience working with Proinsight. The assignments are varied, interesting and fun and I always get a reply to my emails or calls, even if it’s a little slower than other similar companies. I’ve built up a good relationship particularly with Diane and Hannah and I find them helpful, professional and friendly.

"Excellent company with great people…"

Excellent company with great people working for them. Grace is absolutely fantastic and always on hand for help and support.

"Great Mystery Shopping Assignments!"

I've been working with Proinsight for several years now and really enjoy it! It's by far my favourite Mystery Shopping company and definitely has the best range of assignments available. Sam keeps me busy with plenty of work and everyone I've dealt with has been friendly and helpful. I'd definitely recommend!

"Proinsight is such fun!"

Proinsight is such fun! It really is a guilty pleasure to be able to offer a shoppers perspective in the moment of the assignment.
It's interesting to be covert, and to really embrace the surroundings of the assignment and grow your own skills in communication and third party writing.
Diane and Grace have been amazing coordinators who help assign the jobs and if you need a quick chat they're always so approachable.
Proinsight is such a versatile company and one I love being able to support and work for.
Feedback is always fair and quick.