"It was a very good customer service"

It was a very good customer service.
The agent put me at ease and explained the situation to me. Thank you

"Happy to stay "

Happy to stay , it was all resolved with

"AVOID AVOID AVOID"

AVOID AVOID AVOID. Absolutely shocking. Website is useless. Foreign staff that take over two months to come back to a complaint and don’t listen or understand your problem. As soon as my contract is up I will be gone! AVOID THESE LOLE THE PLAGUE

"I'm not computer savvy at all and all…"

I'm not computer savvy at all and all who I speak to help me immensely. I am very greatful for that. The last person Will, help me navigate to save money, bonus, thank you Will.

"Excellent"

Excellent company that contacts me to offer me a cheaper tariff.

"I haven't had an answer to my question"

I haven't had an answer to my question. I have a smart meter and it looks like you will want me to read the meter manually. I need clarification please.

"Ever increasing prices"

At first So Energy were good but they regularly want to raise the direct debit payment. I do not have gas any longer but still they charge me for gas.
Unlike other suppliers, they do not have a special tarrif for electric vehicle owners.
Trying to contact them on snt easy as they only have their phone lines manned 9 to 5. With work, it's not always possible to talk to them during these hours. I tried using the online contact form but it just says there was a problem and doesn't send the message.

"The customer service was good"

The customer service was good, knowledgeable and courteous.

"The phone was answered promptly and the…"

The phone was answered promptly and the young lady took her time to help me and explained things.

"Great company never had any problems…"

Great company never had any problems with them over the years