Pet VM

Animals & Pets
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180 reviews
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Customer Reviews about

Pet VM

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Christine

5.00/5.00

"Awesome Customer Service"

Awesome Customer Service; fast delivery and Great prices! Our Vet also had their own pharmacy which was very high in price and warned us of online vet pharmacies that sell counterfeit products. As Animal Lovers, we love bargains but we also love our fur babies and wanted to make sure that everything was legit. So I also did a research on Pet VM and found that they are verified by NABP under safe.pharmacy and All their products sold through the pharmacy are U.S. FDA/EPA approved. Not only are their products affordable, but you get the satisfaction guaranteed knowing that their products are safe and not counterfeit products. I recommend Pet VM and will continue to support their business.

30/03/2021

Tina

1.00/5.00

"I would give them a zero if I could ***updated 11-3-2020"

EDITED*: 11-3-2020
Nick called after seeing my review and is fixing the problem. He is resending the meds so my dogs can get their heart worm protection. Thank you for reaching out to me and seeing if I really didn’t receive the package. I will give them another chance.



I would give them a zero if I could! They sent me an order, I have been busy with my mom and cancer, my dad and his Alzheimer’s, selling my house, buying a new one, and teaching remotely. So needless to say I forgot about this order. This is the first, and last time, I order from them! I never received the package and didn’t realize it until today while I was packing. So I sent an email to customer service and they let me know it shows it was delivered and it’s been two months. Yeah, I know, I’ve been a little busy. So their basic reply is “Oh well🤷🏻‍♀️“. I will never order from them again and I will tell others not to! I’m so furious and I need these pills for my dogs.

03/11/2020

Ann in Florida

5.00/5.00

"GREAT experience with Pet VM"

GREAT experience with Pet VM! I initially ordered the wrong strength of meds for my 2 cat’s that are different weights. Both Pet VM and my vet let me know. I thought I had it all set with the vet as to what needed approval....guess not as Pet VM sent me a nice reminder. Very much appreciated!! Once I got the order straightened out from my end, I got the original product (no scam). I’m very pleased with their service. Yes phone contact can be difficult but with COVID affecting businesses, they called me back promptly! Highly recommend them. Great prices too. :)

07/10/2020

Thomas Gregory

5.00/5.00

"Order With Confidence"

I placed an order with Pet VM that needed an Rx. They contacted my Vet for the Rx. My vet contacted me via email saying I should beware of on-line vet pharmacies. as they may sell counterfeit products. (Coincidentally the vet has an affiliate pharmacy with much higher prices). Instead of cancelling the order I did some research, contacted the mfg and the CA State Board of Pharmacy. All was as it should be. Pet VM is licensed and inspected. I told my vet to provide Pet VM with the Rx without delay. Pet VM processed my order and I received it 2 days after shipment (I'm in FL). My dog got what she needed, I got excellent customer service and saved money. I recommend them and will use them again.

12/08/2020

Kathy Moser

5.00/5.00

"I've used Pet VM regularly for over a…"

I've used Pet VM regularly for over a year to get needed medicine for my sick cat. The prices were much much lower than getting it through my vet. The customer service is outstanding. They are friendly and want to help. They also mail meds quickly, which was a real comfort when my cat was so sick.

15/07/2020

Sharon Brown

5.00/5.00

"Excellent customer service!"

Great prices. They were very diligent in obtaining the prescription from my vet's office. Excellent, responsive customer service. A great experience. I would highly recommend them.

22/06/2020

Lalonnie Wolf Flanary

4.00/5.00

"I have ordered prescription meds for my…"

I have ordered prescription meds for my dog from Pet VM for the last year. Their prices are less than the vet and I save on supplies and meds. But please be forewarned. Do not pay for 1-2 day shipping. I did and it took 4 days. They refused to refund cost and blamed it on the covid virus.

25/05/2020

Leanne Searcey

3.00/5.00

"I ordered Antinol. Package was not sealed."

I ordered Antinol from them for the first time. I was happy with the ease of ordering and quick receipt given the difficulty to source certain meds during this time. It would be a 5 star rating except that I received the package unsealed, which caused me concern regarding the source. The interior gel capsules do not seem tampered with, but I order these meds via different vendors (via Amazon) and the box has always come sealed. Overall good reviews so I will use the product.

19/03/2020

Myriam

5.00/5.00

"Pet VM is a Great Pharmacy"

I have ordered for more than a year a medication for my dog Cesy, Vetoryl 5 mg, since no other pet pharmacy carried this medicine and Pet VM did, and even thought they are on the west coast and we live in Miami Beach medication every time I ordered came on time.
Pet VM even call me to explain me any situation with prescription and solve it.
I highly recommended it.

19/03/2020

Joanne Russell Ouellette

2.00/5.00

"Ordered Meds for my dogs congestive…"

Ordered Meds for my dogs congestive heart failure in 3/14/2020 on 3/16/2020 still sitting in Calif. Plus you pay for shipping! Didn't ask for free shipping paid for it. Complaint was for 3 days still in Calif!Post office open on Saturdays!

17/03/2020
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