"clear instructions"

clear instructions

"I was charged a fee for something I did…"

I was charged a fee for something I did not sign up for. Helen made it easy for me to cancel and receive the original fee of $20.00 back.

"Excellent Service from PropertyRecs.com "

I used PropertyRecs.com to research my property records for preparation of litigation and probate. It was fast and easy, and I was able to get done what I needed to get done. After paying my costs for printing off the material, I thought I closed out my account, but today, I learned I had been charged $20.00 for membership. I contacted this company immediately and they have emailed with assurance that the account was closed. I would not hesitate to use this company again should I need to access and make copies of property revords.

"He responded quickly to my question"

He responded quickly to my question. Told me the information I needed would be emailed within 24 hours.

I am wondering why I couldn't find out if there are leans against my property. That's really all I wanted.

"I had a really great experience"

I had a really great experience! Andy’s customer service was phenomenal. They quickly followed up with me after I registered to see if my needs were met and answered every email promptly.

"Responsive team"

The team was very responsive and reached out to ask if I needed additional information.

"made my experience pleasant"

made my experience pleasant

"Needed Copy of Deed"

I needed a fast turn around and a copy of my house deed. I called the phone number and did not get s call back...I got something better! Aaron sent me a copy of my latest deed and I was so amazed...he got it exactly right just from my voice mail message. This more than excellent customer service and I sincerely appreciate it!

"Refund"

Fabulous customer service!

"Great service and immediate follow up support!"

It surprised me (not the most tech savvy senior) to request online information about our property, to have it promptly generated, then to receive an immediate follow up inquiry asking if I had questions or needed additional assistance. What a helpful, positive experience. Fran Marshall