"This case wheels along nicely and looks…"

This case wheels along nicely and looks string as i havent used it yet. Not like Flight knight that have 4 wheels buy wont roll on 4 there crap.

"My money was refunded without an…"

My money was refunded without an explanation even though I emailed them

"Missing Zipper handle."

I ordered a 32" Extra Large Lightweight suitcase from DK LONDON LUGGAGE, from Amazon, through my girlfriend, as I don't have an Amazon account, the suitcase itself is ok, but one of the zipper handles to pull the zipper is missing, I rang DK LONDON LUGGAGE, to request a replacement, zipper handle, but the chap I spoke to seemed a bit vague, as if he didn't know what I was on about, but in the end, he said he would send one out to me, so I will give it a couple of days, and see if he does, hopefully I will receive the replacement zipper handle, if not I will be writing another review.

"I have bought a DK Luggage Laptop…"

I have bought a DK Luggage Laptop Roller Case twice and they both broke after 11 months of light usage.

I typically only used them 2 or 3 times a month. In both cases it was the plastic handle that broke. After the first time I gave them the benefit of doubt and ordered another one. This time I was careful not to lift the bag by the telescopic handle when carry a heavy load. The second one breaking in exactly the same way was proof that their product is crap.

"All zips and wheels broken within one year!"

All zips broken within one year and the wheels falling apart. Sent emails to the company as there is a one year manufacturers warranty, but they never answer the phone or answer any emails. Awful!

"Service and delivery"

Service and delivery

"no customer service available"

no customer service available. I emailed them 2x, send the afternoon trying to engage with the online chat with no luck.

Impossible to return the item or get someone to guide me to do it on the DK luggage end

"Rubbish product and rubbish customer service"

Rubbish product and rubbish customer service. Bought a suitcase and the handle came off the first time it was used. Asked for a refund, as I'd already bought a replacement out of necessity, but was only offered a repair. Pointless, considering the poor quality in the first place. Unfriendly responses to queries and even wanted me to pay the cost of sending it back for repair. Absolute joke, steer well clear

"Deliworth the moneyvery time not too bad ( approx…"

Delivery time not too bad ( approx week) but worth the wait for the good deal I got

"They are scammers"

They are scammers, please trust me and do not buy from them. I ordered a suitcase 7th Feb and still now it has not been shipped or arrived and I paid for express shipping. I have emailed them over and over again either to ask for an update on my order or get my money back and they have not responded to my many attempts. Everyone keep your money. Regular amazon way more reliable than this crap.