"Great collection?!!very good variety"

Great collection?!!very good variety. the team was extremely helpful.

"Right colour right size and looks good."

just got my rug on time, right colour , delivered to the door in Australia. well done couldn't be happier with my rug. They did need prompting on the odd occasion but all in all good service and quality . Cheers John Mac

"Great service and great product"

Great service, quick delivery for a bespoke product. Good Communication. Client is thrilled with the product.

"Will surely order again!"

Received my rug on time. Very good quality and exceptional customer service especially by Urvashi. They offered free door to door delivery and also took care of the import duties. Will surely order again.

"Lost and found"

I had ordered a rug and paid for express delivery so I could carry it overseas with me. I was quite put off to receive the wrong rug and the (nameless) customer service person who I was in whatsapp contact with initially, did not respond to messages.
Fortunately, Salman's name and number were listed on the website and he was quick to respond and follow through with tracking the missing rug.
Since I had run out of time to have the carpets swapped, I asked for direct delivery to my address overseas at no extra cost to me (Frankly, this should have been offered by the company).
I did need to send a few reminders but the final delivery was quick and efficient.
I am very pleased with the product and would consider purchasing again.

"Great quality and service."

Great quality and service.

"Experience was great because…it was a real great human experience"

Experience was great because communication was great and Urvashi Thakur very professional and always available and patient even though we were on two different time zones.

"Amazing customer service"

Amazing customer service, delivery, great collection and absolutely great quality of products.

"The delivery was awful"

The delivery was awful. Inspite of raising the issue, i still had to follow up. The customer service from Jaipur rugs just didn't do anything.

"So many designs to choose from"

Amazing design. Highly recommended if you really want to change the appearance of your home.