MyFlightSearch

Travel & Vacation
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757 reviews
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MyFlightSearch

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MHolm

1.00/5.00

"Worst experience ever booking flights"

Worst experience ever booking flights. 3 of 4 flights had time changes which I was not informed of. When I called to ask about itinerary, the rep could not find my booking and I had to inquire with the airline. Many calls and emails later, I still don't have an updated itinerary. The return flight time no longer works to make my last flight home and I've missed a tour connection on my first day. I had been told repeatedly they were sending updated information but I was again sent my old itinerary 1 day before the flight. Customer reps are pleasant on the phone but I've had to make multiple calls and emails to get any response.Clearly the Myflightsearch system doesn't do well offering assistance to customers.
Update: I've now been sent the correct itinerary and an offer of $50 off my next ticket. I won't be accepting the offer.

04/01/2020

Helmuth Stahlecker

1.00/5.00

"Do NOT use this company to Book…"

Do NOT use this company to Book ANYTHING!! I booked what I thought were 3 round trips to LA in mid November for a December 26th flight. I received confirmation email that my flights were were booked. My credit card was charged instantly for the 3 flights. Flash forward to 4 days before my departure. I called their customer service number and was told that I would receive my boarding passes within 24 hours. I waited 26 hours and no boarding passes. Called again and was told not to worry because they would email boarding passes by the end of the day. Checked my email the following morning and still no boarding passes. Called AGAIN and was told that there were no seats available on the plane. This is the day before departure and I have no tickets. I have non-refundable hotel reservations, auto reservations, tickets to Disneyland and other activities planned. I ended up having to book last minute flights with United but at a cost of an additional $1,000. I will never use this web site again and I urge everyone else to think long and hard before you book anything through them .

04/01/2020

Lisa Parsons

1.00/5.00

"Don't use this company"

Don't use this company. They do a bait and switch.I booked a flight a month ago. They called and said I could not get that flight but could book a more expensive flight. I needed a flight so I went ahead. I found out I could get the flight cheaper from the airlines, I asked them to cancel. They do not like to cancel once you have booked they refused to help me...... beware it is not a good experiance.

04/01/2020

Guy Budding

2.00/5.00

"DEVIOUS"

DEVIOUS, DECEPTIVE, DISHONEST Practices in Operations.
I made an early flight reservation in April 2019 with MyFlightSearch for a return flight from Vancouver to Cabo san Lucas - Leav YVR on 12/16-2019 at 06:00 and Rtrn on SJD 12/27-2019 at 15:15 arriving at YVR on 12/28-2019 at 00:03 (AM). This reservation was booked initially with WestJet and it met our time schedules. The booking was then changed to Air Canada which did not meet our time schedule. They or Air Canada then made several changes to the booking to other times for the return trip from Los Cabos. These changes did not meet our time schedule, ultimately scheduling the return flight to Dec. 25 at 13:25 and arriving in Vancouver on Dec. 28 at an unspecified time. MyFlightSearch agreed that this was unacceptable and agreed to cancel the flight arrangements for a full refund. They did not get me the full refund nor any refund at all. They perform Devious, Deceptive, Dishonest practices. This operator should be banned from doing any business - online of offline. I Wonder if US/Nevada laws prohibit, monitor and prosecute such deceptive business practices.

02/01/2020

Mason

1.00/5.00

"red flag !!"

Only transaction online I have have encountered where I had to send pics of my ID and credit card . They didn't send the request for info for 2.5 hours . I didn't get it until 5 hours later and by then , it was too late .
Further reviews I have read have me thanking my luck the transaction was incomplete . I just finished buying through the airline direct without any issue or myflightsearch bs .

I will shop elsewhere , something about this company isn't right

02/01/2020

Rex West

1.00/5.00

"These people or a SCAM"

These people are a SCAM, booked a flight on oct. 4th got to the airport just to be turned away because flight was never booked. called and emailed customer service over seven times just to be placed on hold or given some excuse about why they haven't refunded my money back. The only option you have with theses people or legal actions. do not book anything with theses people, you will regret it.

29/12/2019

Stephen Wade

1.00/5.00

"Complete scam booked a flight from…"

Complete scam booked a flight from abbortsford to Calgary only to show up and be told they didn’t pay the airline all though they charged me for the flight and as a result it my ticket was canceled now being told they will refund me after 2 billing cycles possibly and I’ve read all the other reviews of how they scammed people!!! Completely unacceptable, full of excuses and the letter they sent implies they are doing me a favor cancelling the booking as agreed??? As agreed?? You didn’t even pay for it!!! and Sam who told me it would be handled and call me back 100 percent After 2 hrs never bothered. I’ll be filing complaints with flair and visa , completely unbelievable

Update: I finally spoke to the only honest person in the call center Janet who told me first off never leave messages as they don’t actually listen to them
2nd of all the person booking my ticket on there end didn’t enter my info correctly and that’s why Flair cancelled my ticket ??!!

In all this no one bothered to tell me in 2 weeks???!!! Supervisors don’t work weekends and now I’m assured they will call me .... I told them tell the supervisor I want my extra expenses of $300 covered ... let’s see how that goes

In the end these guys are completely untrustworthy as a company , lie after lie after bs ... not sure what the truth is at this point but all comes back to DONT USE THEM.... horrible experience

29/12/2019

Michael Martin

5.00/5.00

"Cancellation"

Cancellation of flight

27/12/2019

Fred Seaward

5.00/5.00

"Eric was able to change my incorrect…"

Eric was able to change my incorrect Last name of Seaweard to Seaward and no fee was being charged to change it.

27/12/2019

ORAL MORGAN

5.00/5.00

"Johnson was good and fast"

Johnson was good and fast

27/12/2019
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