MyFlightSearch

Travel & Vacation
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757 reviews
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Customer Reviews about

MyFlightSearch

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Unzila Hussein

5.00/5.00

"Well done"

Johnson was very helpful in assisting us

27/12/2019

Mekenzie Dowell

5.00/5.00

"Victor was very helpful!"

I was very upset that I had paid so much for my very first flight ever and it got canceled last minute but thankfully I had a nice man by the name victor who insured me a flight the same date I had originally planned he was very kind and informative thank you so much for not letting my experience become a bad one!

26/12/2019

Juan Rodriguez

1.00/5.00

"0 stars"

0 stars. Booked a flight , received and Email the next day saying there was a glitch in their system and they would be reimbursing my money in the next 5 to 7 days. Here I sit writing this review still waiting for my money 40 days later. I Call them and receive the same answer every time, they’ve contacted there team to issue the refund. I would never use this company and highly recommend everyone else to stay away. SCAM, THIEVES.

24/12/2019

K Mahoney

5.00/5.00

"Thank you to Johnson for his incredible…"

Thank you to Johnson for his incredible customer service. Will use your service again!

23/12/2019

Luke Kavanagh

1.00/5.00

"This company doesn't deserve anybody's…"

This company doesn't deserve anybody's time to review them. The most disgraceful, unprofessional service I have ever encountered. I booked a flight over a month ago .and they were quick to take my money straight away and offered a "booking confirmation email" in that email it was communicated I would receive an additional email with an "E-ticket". I never received one and checked the other day (2 days before my flight). I called them and was told "they didn't know, they can't do anything, the guy said his manager was called "Nick Jonas" trying to make a joke out of the situation, then hung up. I called again today to be told my E-ticket would be sent out at 2 pm which never got sent. I then called them again tonight and got customer service rep "Steve". Who kept me on the phone for 45 mins, dodging my questions, speaking in circles, ignoring me then asked "hello, hello is anybody there when he could hear me" I was then told that the seat I paid for was gone. So there original "confirmation email" was a straight-up lie. The representative "steve" told me to relax on the phone and constantly spoke over me. I'm not sure If he thought he was the customer or am I the customer. furthermore, he then complained, "I was keeping him too long on the phone" over the mess this Scamming company created. They steal people's money, lie, and scam. Not only can I not get on my flight now, I cannot afford the skyrocketing prices I would need to pay for a new flight two days before I am supposed to fly out. Not only will they be receiving a letter from my lawyer but also being reported to the authorities for stealing people's money and scamming people..

22/12/2019

Cheryl C

1.00/5.00

"If I could give them 0 stars, I would."

I booked my flights for me and my sisters to the Philippines for an emergency flight since my father passed away a few days before Christmas Day. I received a confirmation email a little later that Friday evening that Flight Search needed a copy of my credit card and license, in order to process the payment, which is weird to me now but back then... I just did it because I needed to get to my mom. Sent to them right away & never received an email back or a response after leaving a message on their “24/7” (per email) customer service line a couple of times. I had to be sure that our flights for Sunday were confirmed, otherwise, I needed to find another flight for us quickly. I called them again the next day on Saturday 3 times with a promise that I would get my tickets via email in 15 minutes on the last call, only to get an email response that they couldn’t book it. NEVER will I use this site again.

22/12/2019

Jeff McMahan

4.00/5.00

"Victor for 5 Stars"

First, let me say the other review I posted was after 36 hours of frustration. One part was my fault (1 hour) the other was poor customer service. However, after posting a VERY Negative review, their customer supervisor (Victor) called me. I reviewed the whole situation with him. He conceded their were issues that would be addressed. Victor was friendly, let me air my grievances without interruption, and handled the entire situation with professionalism. The only reason they will not get 5 Stars is the other 36 hours I endured. If you have ANY issues, call the 888-200 number and ask for Victor straight away. He will get things done and treat you like you should be treated.

21/12/2019

chad gwalchmai

5.00/5.00

"Erik was a great help"

Erik was a great help

20/12/2019

David S Heilman

5.00/5.00

"Eric was the only representative of…"

Eric was the only representative of four who could help me. He went above and beyond.

20/12/2019

Kendal Wilk

1.00/5.00

"Myflightsearch ruined Christmas"

Never ever book a flight with MyFlightsearch they will cancel your tickets booked months in advance, and the only thing you get from them is a cold and illegitimate "sorry" from their customer service. Now only tickets are more than twice as much. Ridiculous

20/12/2019
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