"Thank you Ben Ross for your help with…"

Thank you Ben Ross for your help with my booking. Ben was fast courteous and polite.

"Ben helped me out and he was awesome!"

Ben helped me out and he was awesome!

"Ben Josh was excellent!"

Ben Josh was excellent!

"Excellent"

He was excellent, and very helpful

"It was my first experience with trust…"

It was my first experience with trust pilot and really it was good experience. I will definitely come again for your excellent service. And i will recommended to my family and friends.also your staff victor was very helpful. I am very happy. Thanks again for your wonderful service

"Panic !"

Was in a panic - unable to print out the E-ticket. Tried several
times - Asked the Computer technician to try and complete task.
He was unable to complete task as well.
Finally I called the help/assistance phone number,
Jay Moore #5105 American Airlines Customer Service Representative answered - listened to my situation - Walked
me through the process that would be used - had me copy down
important numbers. Really put me at ease!
Thank You Jay Moore!!

"I booked a flight for my son and did…"

I booked a flight for my son and did not receive any confirmation for a while.
Nick was very helpful and helped us to re book it.

"Ben josh helped with cancelling my…"

Ben josh helped with cancelling my reservation.

"While it took me 1 hour to get through…"

While it took me 1 hour to get through to you on the phone, once I did finally speak to an agent, he was able to cancel my booking for me right away.

"Return Date Changed"

Clayton was able to help me change my date, because I did not know I chose an alternate date, though it was a little bit more money.