"Flight cancelled with no notice"

I booked a flight and when I called to confirm, I was told I would be receiving my etickets in my email box in ten minutes. After waiting hours, I called the airline and was told my reservation was never completed by myflightsearch.com. I called back and when I told Clint or Quint that my flight was never booked and he lied to me, he then stated it was cancelled. He said I was sent an email the day after I booked with a cancellation notice but that was another lie because I never received such an email. My bank account was drawn the fare for my daughter and I yet the fare was never booked. This has all taken place 13 hours before the flight was set to depart and during Christmas week when we are trying to fly home to be with family. How awful this company is.. Lied to twice and hung up on twice... I am waiting on an explanation and a refund..Will follow up.FOLLOW UP..I did receive a call from supervisor Victor. He stated he would refund me my mo ey and reimburse me for the flight fare I was forced to book as a result.of their abrupt and non notification cancellation. Viktor asked that I send him screen shots of my ticket and costs. I sent a copy of my boarding pass, a copy of the baggage claim cost of $30 and a screen shot of my itinerary for new flight which showed the cost I incurred. To date, I have received my refund but was told they are no longer considering any reimbursement. More lip service from an ineffective company. I dont appreciate going out of my way to track and upload the documents that Victor requested and then being told it was all for not.. I will now go to the next level with my grievance.. I will continue to.follow up and add to this post.

"Roger Daniels #411334"

Roger Daniels #411334. He worked with us to get the flights we needed. He is very friendly and curtious. Thank you Daniel.

"Victor booked me another flight the…"

Victor booked me another flight the following day.
He was very helpful and so far I have had no other problems.
Thank you Victor for your excellent customer service!

"Services are great for the price."

Services are great for the price.

"Mistakenly booked wrong date customer…"

Mistakenly booked wrong date customer service person Ssabby was very helpful in re booking the correct date

"Thank you Eric!"

Thank you Eric!

"Johnson provided me with Professional Johnson provided me with Professional Excellent customer service and he listens and understood my situation and helped me by being the best customer service prof"

Johnson provided me with Professional
Excellent customer service and he listens and understood my situation and helped me by being the best customer service profession he could be regarding my situation!

"Great help from Mr"

Great help from Mr. GOHNSON

"Johnson was great"

Johnson was great

"Vicky"

Adam(Adil Yasen) I book a flight with him booking flight 410553 he was very professional and took his time to explain to me everything. Best booking so far!
Thank you so much Adam😄