"NON-RELIABLE They said it would take up to 14…"

They said it would take up to 14 business days. What a joke!!!! Was in South Africa for that time but did not receive any shipping details and did not receive my article whilst spending 30 days in South Africa. So many excuses offered each time I enquired. They would not refund the money and said the 14 days was only an estimate. They could not guarantee delivery in that time. Well, received an email 2 months later advising it has been shipped. Who knows how long it will take to get to Johannesburg? Considering I am now in Australia and they wouldnt refund or alter the delivery address, this has been a waste of time and money. Looking at other complaints I don't know how this business is still running. Don't ever come to Australia because you would never succeed here. You would be forced to close because you lie about delivery times and don't do anything to compensate for failing.

"Ordered two months ago and still have…"

Ordered two months ago and still have not received the product. The delivery time promised was a max of 14 working days. They refuse to refund my order.

"this is the worst online store to order…"

this is the worst online store to order from...DO NOT USE THIS STORE. I ordered backdrops 25th June 2023, am still waiting and when I call you struggle to get through and when you do they give you some bull...... that your order is still with customs to be cleared. Now they say I have to send proof off payment to the customs to have my order released... WTH, it is not my job to do it. Have different stories everytime and also refuse to give my money back,,, going to file a police report and report them to the commission commitee.... such BS app.

"I placed an order and no delivery the…"

I placed an order and no delivery the telephone has changed.

"Bad reviews"

They have so many bad Google reviews that they removed their Google business account.
That says a lot about the poor reputation of a business.

"Order was not delivered over 2month"

I ordered my stuff at 30th of June. It does not arrived yet. I sent email. They dud not followed up. I phoned customer care endless waiting and my turn is comming phone is cutter off.
I

"Bait and Switch Supplier!!"

Their modus operandi seems to be that you order a item from their online store - which seems to be quite good quality items - then they send a low cost alternative. I ordered a Holy Stone HS210 Mini Drone RC Nano Quadcopter, and got a Aircraft Mini Novelty Edition 2 months later. Paid over R1000 for a R200 items. They dont respond to emails.

"Legit supplier, but is slow as hell."

After 2 months of waiting, I thought I was scammed, but my complete order arrived after around 3 months. Everything I ordered was exactly as described. The product is good, DELIVERY TIME WAS VERY VERY BAD.
Overall, I got an item that I still can't get elsewhere but from them, hence the 4 stars.

"I wish I could give them a 0 star"

I wish I could give them a 0 star, please don’t purchase anything on their website. The worst online platform ever !!!! More than 2 months I still have not yet recieved my parcel and no refund. They are scammers !

"AVOID THIS FIRM!"

I have just reviewed your Company on Trustpilot. Shocking feedback from endless dissatisfied customers. And now i am one of them. I can't decide on whether you are grossly inefficient or just plain scammers! You eat peoples hard earned cash and just sit on your hands! Shame on you!