"18 months ago I ordered a mouse pad for…"

18 months ago I ordered a mouse pad for R1000 it was never delivered and I still have not gotten a refund in spite of dozens of emails

"Reliable Online store is the most UN-Reliable online store"

I ordered a product for "Reliable Online Store". One month later I do not even have a tracking number yet. I have sent numerous mails, and only got one reply to tell me to be patient. I have then ordered the same product from another site, and received it in 2 weeks time. This is either scammers or the most useless online store I have ever seen.

"I wish I could give 0 stars"

I wish I could give 0 stars. Utterly terrible customer service. Their website states that products are shipped to major cities within 10-15 working days. 20 days later and still no package. Asked for a refund and was told that refunds are only possible 72 hours after an order is placed. Had to phone for any feedback. Last phone call, the opperator just left the call and put me on hold. Would defintely not reccommend and will never use their services again.

"There should be a zero rating on these…"

There should be a zero rating on these suppliers. I ordered two items on 12 May 2023 with a lead time of 4 weeks. It is now 17/07 and I am still waiting. I have given them until the end of this week, failing which I will launch a very serious social media campaign and further ensure that my attorneys address the matter.

"NOT so Reliable"

NOT so Reliable
Order 61598
A 24-48 hour response is promised, this is not happening, a 2 - 4 week delivery is agreed upon ordering and taking my money, this trends more to the 2 months side with several calls, mails and legal writing.

As mentioned the supply is non existing, the the product arrived (i ordered a water temp guage for a vehicle), open box, everything flapping around inside the courier packaging, some stuff not there, no labeling and the instructions / pamphlet is in chinese, I am sorry but if you want to enter the south african market at least have it done in english.
I received a oil pressure guage, which we realise only after installation has been done, this is a LED unit so unable to tell before hand. Now I paid for installation, water hose has been cut to accomodate the sensor, dash has ben cut for the fitment etc etc.
Absolutely no response on a resolvement, not responding on mails etc.
DO NOT BUY FROM THESE CHINESE *******S, THEY CAN CELL THEIR INFERIOR **** TO THEIR OWN

"BAD BAD SERVICE"

I order a bag a month ago with the above Company. I still have not receive anything. I wrote them an email and all they mailed back to me was: that your order has been procured and your tracking will be allocated within the course of this week.

I also tried to phone them and the message I am getting is: The user you trying to reach is unavailable.

"I was really surprised to have received…"

I was really surprised to have received an order that I placed for a camera lens that came from China and only read the bad reviews from people and really started stressing about my order and then a week later my lens arrived #63202 .ONLY TO SEE ITS HALF THE ORDER 2X TELECONVERTER MISSING.
SEND THEM A MAIL ON FRIDAY THE 30TH OF JUNE 2023 WITH A PROMISE OF THEM THEY WILL COME BACK TO ME AFTER THREE MORE MAIL’S STILL NO ANSWER

"Pathetic service"

This is the most pathetic service I've received from a South African online store so far!!
Please do not order from these people, it will be much faster to order from a international company yourself!! And they won't refund you at all.

"No delivery to Date/No Refund"

Ordered an item in March 2023, still no delivery to date and my requests for a refund has been ignored.

"I'm waiting 3 months for a light that i…"

I'm waiting 3 months for a light that i received broken and now you ignore my messages.