"SCAM! DO NOT ORDER!"

SCAM. ABSOLUTELY SHOCKING. I ordered a specific iPad stand and the one i received (3 MONTHS LATER) was a cheap piece of crap. They didnt exchange it or refund. No one responded for months. This place is a scam.

"Reliable Store is a SCAM"

Reliable Store is a SCAM. Ordered goods never delivered and they sent a delivery link that reveals nonsense info.

"Scam"

Horrible service, took forever to get here.

Now its been delivered, damaged beyond use and not similar to product offered on the web either!

No responce whatsoever on the refund

"Criminals working together."

Good day, after three months of trying to get anything from them I have now discovered that reliable store and payfast seem to be working together to insure that I won't get a refund as both parties constantly have excuses and keep insisting I should provide private information regarding my bank account in order to be able to refund my money. Both parties want information that could be used for fraud ext. I have given up on the money that was stolen and would now rather warn everyone against using reliable store and payfast as they work together. Please exercise caution with these criminals.

"If i could rate below 1"

If i could rate below 1, I would. Absolutely pathetic shop. I ordered in January and received incorrect items 2 months later. They sent someone to collect but after after almost another 2 months, I still haven't received my refund.

"-5 stars Scam - stay away"

-5 stars. Total scam. Stay away from reliable store. They are absolutely pathetic. Stole R1450, no communication and everytime another story when you phone them.

"same s.... like always with the Reliable(fraud)store, the newest answer about my video where…"

ONE STAR IS TOO MUCH
there should be an option for negative stars

The newest answer about my video where they could see that the inverter isn't working like promised read here:

Good day Roland

Hope this mail finds you well.

Kindly be advised that the video you supplied does not provide sufficient evidence that the item delivered is defective as you have stated, kindly use the item for items like a refrigerator or any other appliance.


What is a coffee machine, not an appliance? This shows again that the (un)reliable (fraud) shop is always giving you new useless tasks to show them, that the item is faulty.
All other people in the world are clever enough to understand what is wrong when seeing my video or only getting a description of the fault.

My answer was:

F...k you, I brought this item for my Coffee machine not for a fridge. The Coffee machine is also an appliance! And also I can't bring the batteries to the fridge in the upper floor. Each has a weight of 73kg. You'll always find a reason to treat your customers until they are giving up. But not me!

"Total scam! Beware!"

Watchdog warns about shopping at “unreliable” online store

The Consumer Goods and Services Ombud (CGSO) has issued a statement warning consumers to avoid doing business with Reliable Store.

MyBroadband has also received several complaints from customers claiming that the retailer is taking money from South Africans and failing to deliver the goods or process refunds.

“Consumers are warned to be careful when trading with Reliable Store as they have [proven], based on their response to complaints received by this office, to not be reliable,” the CGSO said.

It noted that it had received 93 complaints against Reliable Store between 1 October 2022 and 1 December 2022.


It said the retailer had initially responded to some of the complaints submitted to it by the CGSO, adding that it also received acknowledgement emails from Reliable Store’s suppliers.

“The supplier refunded some complainants and delivered the correct orders in some of the resolved complaints,” the CGSO said.


Attempting to access the “PC Computers” section of the store returned the above error.
“However, Reliable Store has since stopped responding to our office nor to the complainants and has subsequently stopped resolving complaints.”

It said it issued termination notices for 35 complaints and advised complainants to escalate the issues to the National Consumer Commission.


The CGSO said Reliable Store had contravened sections 19 and 41 of the consumer protection act (CPA).

Section 19 of the CPA stipulates that suppliers must refund customers if they cannot deliver goods or services by the agreed-upon date.

Section 41 of the CPA relates to false, misleading, or deceptive advertisements regarding service availability, delivery, or performance within a specific time frame.

Curiously, while still up and running, Reliable Store’s website appears to be advertising a limited product catalogue, with some of the product categories returning 404 error messages.

"If I could give less starts I would"

If I could give less starts I would. They do not deliver products as promised and are now refusing to pay back my money. It has been over a year that I have tried to get back my money and each time there is a new person 'helping' me and then the excuses just keeps on coming. Their service is pathetic, their customer service is pathetic and they steal your money. Do not buy from them!!!!

"Misleading search and product offering"

Misleading search and product offering. Advertised 2-pack item for a set price but then try and charge for each item. When queried the reply was vague and ambiguous.
Unfortunately this seem to be a tactic to fool the search engines.