U.S. Gold Bureau

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894 reviews
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U.S. Gold Bureau

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Jaffer

5.00/5.00

"Well attentive"

Well attentive, price up or down is not issue a good vibration is important to me when I put my trust in somebody who is not kin or friend. I hope to invest regularly and wait for the silver prices to go up.Thanks

23/04/2025

Conrad Tolby

5.00/5.00

"RON BAXTER!!"

RON BAXTER!!! This man is a credit to the company. He has gone totally out of his way to make my business very relaxed and positive. Shipping is great. GOOD EXPERIENCE!!!!!

22/04/2025

Gary

5.00/5.00

"Very helpful. "

Consultant extremely helpful in determining what to purchase.

22/04/2025

JOHN LEETE

5.00/5.00

"Retired Protection in Gold"

With assistance of David Nguyen at US Gold Bureau, I purchased a 2020 Gold American Eagle Set "Ed Moy" PF70 for $7,536 (order # 2000124424). Today (2/12/2025) US Gold is listing this set for $11,586. When I'm ready to sell, I can do it myself (Ebay or other) or 18% fees US Gold will take care of the sale & expenses.

12/02/2025

Marc Barclay

5.00/5.00

"A+ advisor very good at responding to calls and messages was with me every step of the way"

Fast shipping once kinks were worked out it was a smooth process going back soon for more coins

06/02/2025

Robert Lewis Sr.

2.00/5.00

"Not for newbie investors "

I guess my situation is partly my fault for being a nieve investor and trusting the advice of their agents. I was very up front, I wanted gold and silver to use in case the value of the dollar declines dramatically. What was recommended to buy were, Proof graded 1oz gold and Silver coins that aren't going to do me any good due to their lack of liquidity. They included 3 1oz gold bars for liquidity. It's hard to trust anyone it seems. If I had to sell my gold and silver coins, I would loose tens of thousands of dollars.

27/10/2024

JOHN SCOTT

5.00/5.00

"THIS REVIEW GOES TO TRACY HENRY, THE BEST SALES PERSON AT US GOLD"

THIS REVIEW GOES TO TRACY HENRY, SHE IS THE BEST SALESPERSON AND HUMAND BEING THAT I KNOW OF, THAT RELLY CARES. SHE DOES NOT CARE ABOUT THE COMMISSON, WHEN IT COMES DOWN TO IT. SHE SHOULD GET A PROMOTION, THE WAY SHE EXPLAINS THE ITEMS YOUR LOOKING AT AND IF IT IS NOT RIGHT FOR YOUR PORTFOLIO SHE WILL TELL YOU. IF IT WAS NOT FOR HER I WOULD NOT BE W/US GOLD. THANKS JOHN SCOTT JR P.S. SHE GOT ME ON THE 70 BARNISH EAGLE GOLD COIN I.P.O, RATHER THE SILVER BARS, CAUSE OF MY PORTFOILIO. THERE IS NO ONE AT US GOLD LIKE MS. HENRY, TRACY THAT I WOULD DEAL WITH, I HATE TO SAY IT, BUT IF IT WAS NOT FOR HER I WOULD LEAVE FOR LEAR CAPITAL. I WOULD LIKE TO SAY SHE IS MY FRIEND AND I DO NOT SAY THAT OFTEN. THE FRIENDS I HAVE YOU CAN COUNT ON ONE HAND, THAT'S HOW MUCH I TRUST HER WHEN SHE SAY'S SOMETHING!

27/08/2024

Douglas Mesina

5.00/5.00

"My experience has been great"

My experience has been great. The dealers and customer support have been very helpful and patient with me. I've recommended them to family and friends. I wouldn't go anywhere else.

18/07/2024

Terry

2.00/5.00

"BELIEVE ME OR NOT..."

I am giving them 2 stars because they did reach out to me about my order problem. But eventually, after I last spoke to their customer service representative, who said that they would get back to me, but they never did. It's been 2 months now and I have given up on them.
What happened? I ordered a roll of 20 Morgans AU/UNC in May 2024. The roll of 20 Morgans that I received were clearly a variety of grades. From Vg, Fine, Xf, and maybe some AU? I am not a professional coin grader. But I have purchased thousands of Margans over 40 years. And I have never had a complaint about the grade quality until this order. Some of the coins were SIGNIFICANTLY thinner and worn than others. I do not know if this mix up was do to that my order was delayed or do to incompetence, or intentional? After going back and forth with customer service and sending photos of the coins, I told them that I had spent more time than it was worth to keep dealing with this issue. I told them that if they wanted to satisfy me, that they could just send me a couple (2) of AU/UNC or BU Morgans and we would call it even. Although I did not want to spend one more moment on this experience, I thought that I must write a review for others.
Needless to say, I am very disappointed and have decided not to risk purchasing from them again.

Updated July 27, 2024. They did finally get back to me a few days ago. They said that my coins that were clearly of several different grades, some very worn and noticeably thinner, was normal for a roll of Morgan Dollars that were graded as AU/UNC.
Unbelievable and unexceptable! After 45 years of buying and selling coins, thousands of these grade coins, I have never experienced such foolishness. And this is my first complaint in all of these years. And I told them that they could satisfy me and remedy this poor mistakenly graded roll of 20 Morgans by just sending me 2 AU/BU Morgans. But they refused to compensate me anything after messing 3 months on this. NEVER AGAIN WILL I PURCHASE FROM THE UNITED STATES GOLD BUREAU!!!

14/07/2024

Dawn Vories

5.00/5.00

"I highly recommend United States Gold…"

I highly recommend United States Gold Bureau.
I have dealt with Kyle Spiegel and found his professionalism and customer service second to none.

23/05/2024
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