"Very disappointed..."

I'm a writer currently tied up with several ongoing projects. I needed a resume to submit to a potential client and went to ZipJob after reading reviews.

Unfortunately, what I received looked like something written by a poorly programmed AI platform. I may be able to salvage the resume after I was given a second draft, but the LinkedIn profile update was - and I hate to say this - straight garbage.

I would have been better off looking for someone local to help me with my needs. If you are looking for someone to help you write a resume, I would suggest you go the same route.

"AVOID ZIPJOB!!"

PAY ATTENTION TO THE BAD REVIEWS! I disregarded the bad review because somehow there are many good reviews about ZipJob. They offer subpar resume writing services. It is not worth the money. Their resume writers create resumes that have incoherent sentences and spelling errors. They take your notes and drop them in the resume even though it would not make sense. I ask for a new resume writer and they just did what the first one did. Paid no attention to my notes and the work I did to fix the resume. Worst of all they only offer you a measly 30% refund.

"Follow up executive client from last year."

I am a follow up executive client from last year (2021). I've have a couple different roles that needed to be added to my resume, and also needed to get it verified through an ATS system for online submittals. Jacob, my account manager... and Traci, my lead writer, did a fantastic job of replying quickly and keeping me posted on the progress. Thank you for your help, team!

"BEWARE OF THIS SCAM; THEY GUARANTEE NOTHING!!!"

I signed up for the services back in June of 2021, understanding there was a GUARANTEE of receiving 200% more interviews after the rewrite. I signed up for their “premium” package which also states I would get an update to my LinkedIn page and a cover letter. After the initial rewrite, I received 0 interviews within their 60-day period and also NEVER received a LinkedIn page update. After expressing these issues both verbally and through email, I only received an updated Resume, no cover letter or LinkedIn update. I recently reached out again as I have yet to receive any interviews and no updated LinkedIn page. After expressing my concerns, they outright REFUSE to rewrite my resume, and stated that they only do a one-time rewrite and then decided that I wasn’t dedicating enough time towards job applications and stated I need to spend more time completing this and to look on their Blog page for additional “tips.” They also stated they ran it through their “system” and it looks fine. I replied to them stating I didn’t need “tips” and that I wanted a rewrite or a refund per their “guarantee.” After being asked to provide examples of jobs I applied for (which was not possible as those postings closed) I was only able to provide samples of similar postings. The response I received was essentially a giant “F*** You” as they claimed I wasn’t applying for the right types of positions and then finally included a rewrite for my LinkedIn page. Upon me responding stating I was only able to give them samples, I have yet to receive a response. I attempted to contact their customer support and was told they won’t rewrite or refund the money stating they “fulfilled their guarantee.” Clearly, they don’t honor what they post on their website and refuse to take ownership of that fact. STAY AWAY as they are scam artists looking to prey on people who have been struggling to get a job or even an interview. They WILL NOT help you and WILL NOT honor what they post all over their website. They will LIE and claim they sent you documents you never received and do not have anything properly time stamped (they told me they sent me documents on x when they sent them 3 days later, etc.). They will shove their “Terms of Service” in your face and down your throat. If you’re considering signing up for their services, DON’T; you will be throwing your money away.

"Don't fall for it"

I had a resume that I wanted wordsmithed and reviewed. What I got back was this mess of a document that was very difficult to read. The wording seemed way off as if they didn't even read my original documents.

"SCAMMERS They DO NOT have any QUALIFIED resume…"

They DO NOT have any QUALIFIED resume writers. I looked for review prior to hiring zipob and they were all favorable. That tells me theres a lot of fraud and trickery going on. Ive used 3 resume writing services over the last 10 or so years and his is the worst experience i ever had. If you have had more than 1 job they will not be able to write a professional resume for you. Took them a long time to assign me a writer and the first draft was horrible, tons of spelling errors and horrible grammar almost seems like the writers arent familiar with US English. I was very specific with the format and layout I wanted ,I was provided a resume that looks like word salad, no white space on the page its so busy I didn’t even want to read it. I sent them a sample so they can format the resume to my likening and the second version was just as bad as the first, so i requested to be assigned to another writer. Again it took along time for some to get back to me. My third resume was awful and that point I realized that this is a SCAM. The resume doesn’t highlight or promote any of my successes. This is not a good writing service and they are not qualified. Im a consultant with more than 20 years of experience and I wanted a resume that highlights my leadership skills. They dropped the ball. I paid for a high level package with an executive level writer the person They assigned couldn’t even put together a sentence. I ran the resume through multiple ATS and it scored less than 50, a strong resume scores 80’s or 90’s.
I also paid to have my LinkedIn profile updated. The LinkedIn update is literally a piece of paper with tips and tricks to create a profile but yet I PAID for them to over hall my linked in profile. It was never done.
The resume has yet to get any offers and its been out there for 90 days. My old resume (written by a previous service) however, continues to get me noticed it just doesnt have my managerial experience but its 1000 times better than the resume they provided.

"I had an resume constructed in April of…"

I had an resume constructed in April of last year after working with this company about two years ago. I paid extra for the extra services and was confident that I would get a great in product. Unfortunately, that was not the case I was delivered a résumé that was not well constructed and when I requested a revision I was given an even worse one. I’ve had to reinvest another $300 to get my résumé written. Please make sure you do your due diligence when hiring résumé writing companies because at the end of the day we give them money and the product was not worth $300 and I was given horrible feedback from recruiters and potential hiring managers.

"Better off paying a high schooler"

My stars reflect the process and company as a whole. I opted for the package including cover letter, resume and linked in profile. The service is only good for 7 days and then that’s it so make sure you’re constantly sending reviews. My writer literally took my resume and made a few changes. I would have been better off giving my wife $300 and letting her do the same job. I kept expressing my disappointment and how there was nothing to make me stand out.

The net net is don’t use the service, go To monster.com or use a word template for free and build out your resume. Great business idea, HORRIBLE execution.

"Zipjob is horrible - go somewhere else"

Zipjob is horrible. The first draft of the resume had spelling errors, incoherent and misleading statements. It is clear the efforts are offshored wherein the "writers" lack the finesse of American English. They are unresponsive with a take your money a run scam.

"Greg did an amazing job 👏"

Greg did an amazing job 👏 He is very professional and had no issues incorporating my professional history and qualifications into a cohesive and concise summary that I am very proud to present at my next interview. 😀 He was very easy to work with and excels in his ability to collaborate. His service was invaluable and well worth what I spent. I write reports for a living but cannot do a resume lol 😆 I needed the help and he was great at providing his services!