"Bought the $189 package"

Bought the $189 package. Have switched careers and wants a new resume to reflect that. They asked I send in my resume which I did. They asked for my current job duties which I provided and they sent the draft which was essentially EXACTLY what I had sent them. I asked why not much was changed he said it met ATS standards. I asked for a revised copy not what I had just sent in and he said what do I want him to change. So basically you are paying $189 to write it yourself. I ran it through multiple resume grading sites and it failed every damn one. My writer was HARVEY D. Don’t waste your money with them!

"30+ days, still no resume"

Purchased the platinum package, a 3 day turn around time on the resume. The writer stated they’re were having a family emergency and I was sympathetic to that. It’s now been 30 + days and I still do not have a resume.

"Bot Writing"

As a 32 year IT professional, I sent my resume to this service. I purchased the extra rush service and the cover letter options.

After receiving the first draft from the writer I knew I wasn't going to be happy with the product they produced.

The wording used in the resume looked like something written from an automated tool rather than an actual writer. And the paragraphs of the resume ran together and were so long that they didn't make sense.

I marked up the first draft and sent back to the writer giving them my input about some aspects of my displeasure in the draft. The 2nd draft was minimally improved.

I promptly asked for a full refund. After 4 days I received an email from them telling me that they would not honor my request for a refund.

"I purchased the $189 package with a $75…"

I purchased the $189 package with a $75 two day turn around on 3/3. On 3/7 I got an email that my Resume was just assigned to someone. I informed them that if this is just getting assigned, I would like a refund. No reply. I just got an email now on 3/8 stating that they just reassigned it to someone else. So, no reply to my email, no acknowledgement of my request, but time to pass around my order/resume like a "hot potato", got it. I do not recommend ZipJob, many other qualified and quality resume writing sites out there.

"poor quality of the delivery, poor quality of service"

I paid for premium service which promised delivery in 3 days, and took 7 days only to find a writer.

After that, comes in my first draft. It contains some copy paste from job descriptions in market, plus some technical skills I don't have. So I had to use my time in making sure gross and embarrassing mistakes where not in. This is not something worth 300 $ of professional service.

Not to mention I paid 50 $ on top, for a 30 min call with the writer, and the writer would not show up. After an email with a request to reschedule, I get a reply "it seems we missed each other today would you please reschedule". That this is embarrassing is an understatement.

I would not recommend at all.

Last but not least, at the beginning I got contacted by a very good salesman before buying the service who really helped me out on my decision. After the sale was completed and during the process of delivery, got redirected for the problems above to the writer. Customer service not existing at all.

"I was thoroughly disappointed with…"

I was thoroughly disappointed with every aspect of the services purchased from ZipJob. I purchased a resume, cover letter, linkedin profile, and consultation call. None of the documents I received were usable nor were any of my concerns addressed either on the phone or in written communication. None of the documents were proofed for grammar or accuracy based on the information given. I would give zero stars and suggest not wasting your money.

"I paid for premium service which promised delivery in 3 days"

I paid for premium service which promised delivery in 3 days. But they took 3 weeks to deliver after multiple emails of follow up. My resume font was not even consistent and my cover letter is of copy paste from job descriptions in market. This is not something of professional service. I felt like copy paste and too much delay in service. I wasted my money of 300$ on premium service without receiving any proper professional quality resume. I would not recommend at all.

"SCAM SCAM SCAM"

SCAM SCAM SCAM - Fake positive reviews, fake SEO websites, and when they get enough callouts they change the branding to a new company.

"DONT HIRE THEM!"

I had them write my resume twice both times the writer claimed that they are qualified but they weren't. They guaranteed a job interview in a package but that didn't happen because the resume wasn't good enough. I wouldn't recommend their service!

"Zipjob truly helped me make a BIG…"

Zipjob truly helped me make a BIG career move. I've always known my worth just never knew how to describe or show that on a resume. I took the risk and paid for them to redo my resume, LinkedIn, and CL. I am not lying. Not even a week later I accepted a job that is DOUBLE my salary, 8-4, and work from home. This is a blessing. I am so dang happy with zipjob! Sal was amazing! He listened to all my concerns and even changed the color and font of my resume. I received both revisions quickly. I was stuck with a company for 2 years working 8-6 pay check to pay check. I have a degree and with my old resume I still couldn't get the interview. I knew once I got the interview I'd get the job, but my resume was a huge roadblock. So thank you thank you thank youuuuuuuuu so dang much zipjob & sal for helping me land my dream job!!!